TAKING PRESSURE OFF KNOWLEDGE WORKERS WITH THE HELP OF SITUATIONAL APPLICATIONS - Improving Time-to-proficiency in Knowledge Work Settings

Daniel Bachlechner, Michael Kohlegger, Ronald Maier, Gabriela Waldhart

2010

Abstract

Knowledge work is weakly structured, highly diverse and fast changing and thus needs flexible, personalised support by software. Situational applications are a new breed of software that is assumed to fit to the types of tasks and contextual requirements encountered in knowledge work settings. Furthermore, their application is supposed to result in shorter time-to-proficiency. The main goal of this paper is to discuss these assumptions taking the constructs of the task-technology fit model as well as the relationships among them into account. Based on the model, three propositions are developed and discussed.

References

  1. Bennett, S., Maton, K. & Kervin, L. (2008). The 'digital natives' debate: A critical review of the evidence. British Journal of Educational Technology, 39(5), 775- 786.
  2. Cherbakov, L., Bravery, A., Goodman, B. D., Pandya, A. & Baggett, J. (2007). Changing the Corporate IT Development Model: Tapping the Power of Grassroots Computing. IBM Systems Journal, 46(4), 743-762.
  3. DeSanctis, G. & Poole, M. S. (1994). Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory. Organization Science, 5(2), 121-147.
  4. Goodhue, D. L. (1995). Understanding user evaluations of information systems. Management Science, 41(12), 1827-1844.
  5. Goodhue, D. L. & Thompson, R. L. (1995). TaskTechnology Fit and Individual Performance. MIS Quarterly, 19(2), 213-236.
  6. Kelloway, E. K. & Barling, J. (2000). Knowledge work as organizational behaviour. International Journal of Management Reviews, 2(3), 287.
  7. Maier, R. (2007). Knowledge Management Systems. Berlin, Heidelberg: Springer.
  8. Morrison, R. F. & Brantner, T. M. (1992). What enhances or inhibits learning a new job? A basic career issue. Journal of Applied Psychology, 77(6), 926-940.
  9. Oblinger, D. & Oblinger, J. (2005). Is It Age or IT: First Steps Toward Understanding the Net Generation. Oblinger, D. & Oblinger, J. (eds.) Educating the Net Generation, EDUCAUSE.
  10. Pinder, C. C. & Schroeder, K. G. (1987). Time to Proficiency following Job Transfers. The Academy of Management Journal, 30(2), 336-353.
  11. Prensky, M. (2001). Digital natives, digital immigrants part 1. On the horizon, 9(5), 1-6.
  12. Schulze, U. (2004). On knowledge work. Holdapple, C. W. (ed.) Hanbook on knowledge management 1: Knowledge matters. Berlin: Springer.
  13. Sullivan, R., Brechin, S. & Lacoste, M. (2003). Structured On-the-Job Training - Innovations in International Health Training. Retrieved from: http://www. reproline.jhu.edu/english/6read/6training/ojt/ astd_ojt1.htm [Accessed: 2010-06-28].
  14. Williams, J. & Rosenbaum, S. C. (2004). Learning Paths: Increase Profits by Reducing the Time It Takes Employees to Get Up-to-Speed. San Francisco: JosseyBass.
  15. Wolff, E. (2005). The growth of information workers in the U.S. economy. Communications of the ACM, 48(10), 37-42.
Download


Paper Citation


in Harvard Style

Bachlechner D., Kohlegger M., Maier R. and Waldhart G. (2010). TAKING PRESSURE OFF KNOWLEDGE WORKERS WITH THE HELP OF SITUATIONAL APPLICATIONS - Improving Time-to-proficiency in Knowledge Work Settings . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010) ISBN 978-989-8425-30-0, pages 378-381. DOI: 10.5220/0003118203780381


in Bibtex Style

@conference{kmis10,
author={Daniel Bachlechner and Michael Kohlegger and Ronald Maier and Gabriela Waldhart},
title={TAKING PRESSURE OFF KNOWLEDGE WORKERS WITH THE HELP OF SITUATIONAL APPLICATIONS - Improving Time-to-proficiency in Knowledge Work Settings},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)},
year={2010},
pages={378-381},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003118203780381},
isbn={978-989-8425-30-0},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)
TI - TAKING PRESSURE OFF KNOWLEDGE WORKERS WITH THE HELP OF SITUATIONAL APPLICATIONS - Improving Time-to-proficiency in Knowledge Work Settings
SN - 978-989-8425-30-0
AU - Bachlechner D.
AU - Kohlegger M.
AU - Maier R.
AU - Waldhart G.
PY - 2010
SP - 378
EP - 381
DO - 10.5220/0003118203780381