Digital Maturity Models for SMEs: A Systematic Literature Review

Niccolò Ulderico Re, Antonio Ghezzi, Raffaello Balocco, Andrea Rangone

2023

Abstract

In recent years widespread digitalization is pushing enterprises to enhance their products and services and their value propositions. Digital transition requires companies to adapt their organization. Small and medium-sized enterprises (SMEs) lag behind larger firms when it comes to digitalization. Digital maturity models are a valuable tool for policymakers and academia to understand the state of the art of digitalisation of SMEs. However, these models too often have focused on large firms and manufacturing firms and have often adopted a narrow field of investigation. This study, through a systematic analysis of the literature, highlights the main contributions to the literature on digital maturity models of SMEs and proposes a framework for the analysis and classification of the main variables analyzed, in order to allow future research to build models of holistic digital maturity for SMEs.

Paper Citation

in Harvard Style

Re N., Ghezzi A., Balocco R. and Rangone A. (2023). Digital Maturity Models for SMEs: A Systematic Literature Review. In Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-648-4, SciTePress, pages 530-537. DOI: 10.5220/0011828100003467

in Bibtex Style

@conference{iceis23,
author={Niccolò Ulderico Re and Antonio Ghezzi and Raffaello Balocco and Andrea Rangone},
title={Digital Maturity Models for SMEs: A Systematic Literature Review},
booktitle={Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2023},
pages={530-537},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011828100003467},
isbn={978-989-758-648-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Digital Maturity Models for SMEs: A Systematic Literature Review
SN - 978-989-758-648-4
AU - Re N.
AU - Ghezzi A.
AU - Balocco R.
AU - Rangone A.
PY - 2023
SP - 530
EP - 537
DO - 10.5220/0011828100003467
PB - SciTePress