Investigating Bug Report Changes in Bugzilla

Felipe Calixto, Franklin Ramalho, Tiago Massoni, José Ferreira

2023

Abstract

Bug report change behavior in bug tracking systems may help pinpoint negligence or misunderstanding when submitters fill in bug report information. This study investigates bug report changes in several projects within Mozilla’s Bugzilla to identify which fields in a report change the most, which bug profiles receive more changes and the relationship between these changes. We found that the most changed fields are flagtypes.name and cc. Reports are often modified when they indicate a valid bug, with medium to high priority and severity. Moreover, there are moderate to high correlations between changes in the following field pairs: product-component, priority-severity, and platform-op sys. We believe these results are relevant to indicate which submitter’s skills must be enhanced to improve the bug-tracking process.

Paper Citation

in Harvard Style

Calixto F., Ramalho F., Massoni T. and Ferreira J. (2023). Investigating Bug Report Changes in Bugzilla. In Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-648-4, SciTePress, pages 55-64. DOI: 10.5220/0011847600003467

in Bibtex Style

@conference{iceis23,
author={Felipe Calixto and Franklin Ramalho and Tiago Massoni and José Ferreira},
title={Investigating Bug Report Changes in Bugzilla},
booktitle={Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2023},
pages={55-64},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011847600003467},
isbn={978-989-758-648-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Investigating Bug Report Changes in Bugzilla
SN - 978-989-758-648-4
AU - Calixto F.
AU - Ramalho F.
AU - Massoni T.
AU - Ferreira J.
PY - 2023
SP - 55
EP - 64
DO - 10.5220/0011847600003467
PB - SciTePress