Expectation vs Reality: Analyzing the Competencies of Software Testing Teams

Nayane Maia, Nayane Maia, Ana Oran, Bruno Gadelha

2023

Abstract

Process and product quality are essential to maintain competitiveness in the software industry. Software testing is one of the activities to assess product quality, and its process permeates all phases of the development process lifecycle. However, this requires software testing professionals to master different technical skills and general skills. To reduce the skills gap required for the testing team, it is necessary to conduct a skills assessment of all team members. Given this, the objective of this research is to present the results of a competence assessment based on a competence mapping model aimed at software testing teams. To support this research, a questionnaire was applied to 25 industry professionals from a development company to assess the general and technical skills of all roles in the software testing process. As a result, we identified which competencies managers desire for their testing teams. In addition, we identified how professionals see themselves through a self-assessment based on this competence mapping model. After the evaluation, it was possible to identify which competencies need to be developed to reach the required levels for each role and increase the productivity and quality of the process and the product.

Paper Citation

in Harvard Style

Maia N., Oran A. and Gadelha B. (2023). Expectation vs Reality: Analyzing the Competencies of Software Testing Teams. In Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-648-4, SciTePress, pages 152-159. DOI: 10.5220/0011853800003467

in Bibtex Style

@conference{iceis23,
author={Nayane Maia and Ana Oran and Bruno Gadelha},
title={Expectation vs Reality: Analyzing the Competencies of Software Testing Teams},
booktitle={Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2023},
pages={152-159},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011853800003467},
isbn={978-989-758-648-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Expectation vs Reality: Analyzing the Competencies of Software Testing Teams
SN - 978-989-758-648-4
AU - Maia N.
AU - Oran A.
AU - Gadelha B.
PY - 2023
SP - 152
EP - 159
DO - 10.5220/0011853800003467
PB - SciTePress