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Authors: Fereidoon Shams Aliee 1 ; Reza Bagheriasl 2 ; Amir Mahjoorian 3 ; Maziar Mobasheri 2 ; Faezeh Hosieni 2 and Delaram Golpayegani 1

Affiliations: 1 Shahid Beheshti University, Iran, Islamic Republic of ; 2 Information Technology Organization of Iran, Iran, Islamic Republic of ; 3 Service-Oriented Enterprise Architecture (SOEA) Laboratory and Shahid Beheshti University, Iran, Islamic Republic of

Keyword(s): Business Reference Model, Public Services, Classification, National Enterprise Architecture Framework.

Abstract: These days public sector provides numerous services to citizens. Identifying and managing these services is needed for establishing a national Business Reference Model (BRM). Classifying services according to their functionality provides a great view of the current state of public services and facilitates the government policy-making. This classification taxonomy can be considered as a part of the BRM. In this paper, we propose a functional classification taxonomy of the Iranian public services including government-to-government (G2G), government-to-business (G2B), and government-to-citizens (G2C) services. All of the services provided by Iranian public agencies fit into this classification. Up to now, more than two thousand of these services are classified.

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Paper citation in several formats:
Shams Aliee, F., Bagheriasl, R., Mahjoorian, A., Mobasheri, M., Hosieni, F. and Golpayegani, D. (2018). A Classification Taxonomy for Public Services in Iran. In Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 1: ICEIS; ISBN 978-989-758-298-1; ISSN 2184-4992, SciTePress, pages 712-718. DOI: 10.5220/0006789307120718

@conference{iceis18,
author={Fereidoon {Shams Aliee} and Reza Bagheriasl and Amir Mahjoorian and Maziar Mobasheri and Faezeh Hosieni and Delaram Golpayegani},
title={A Classification Taxonomy for Public Services in Iran},
booktitle={Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 1: ICEIS},
year={2018},
pages={712-718},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006789307120718},
isbn={978-989-758-298-1},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 1: ICEIS
TI - A Classification Taxonomy for Public Services in Iran
SN - 978-989-758-298-1
IS - 2184-4992
AU - Shams Aliee, F.
AU - Bagheriasl, R.
AU - Mahjoorian, A.
AU - Mobasheri, M.
AU - Hosieni, F.
AU - Golpayegani, D.
PY - 2018
SP - 712
EP - 718
DO - 10.5220/0006789307120718
PB - SciTePress

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