
3.4  Usability of eChez-Soi Platform 
All four patients were quite satisfied (score of 4) or 
very  satisfied  (score  of  5)  with  all  aspects  of  the 
home-based  telerehabilitation  platform,  for  a  mean 
score of 4.63 (Table 2). No 1 to 3 scores were 
reported  for any  of  the  assessed items.  Ease  of  use 
and  effectiveness  of  the  telerehabilitation  platform, 
and  audiovisual  communication  between  the  client 
and  the  clinician  were  identified  by  the  patients  as 
the  three  most  important  elements  related  to  the 
usability of the platform. 
Table 2: Usability of the Telerehabilitation Platform (TP) 
measured  with  an  adaptation  of  the  Quebec  User 
Evaluation of Satisfaction with assistive technology.
1.
 
Item  How satisfied are you with the…  Score
1
 
1. 
dimension of your TP? 
4.75 (0.50)
2. 
safety of your TP? 
4.75 (0.50)
3. 
durability of your TP? 
4.50 (0.58)
4. 
* ease of use of your TP? 
4.50 (0.58)
5. 
* effectiveness of your TP?  
4.75 (0.50)
6. 
biometric sensors of the TP for taking 
data in real time (e.g. Nonin 
oximeter)? 
4.25 (0.50)
7. 
devices used by the patient for reading 
automatic data (e.g. Fitbit Flex)? 
4.75 (0.50)
8. 
visualization in real time of biometric 
data collected by sensors on the client 
workstation and transferred to the 
clinician’s computer? 
4.75 (0.50)
9. 
game environment, enabling 
customers to perform exercises 
tailored to their condition? 
4.75 (0.50)
10. 
* audiovisual communication between 
the client and the clinician? 
4.75 (0.50)
11. 
touch screen and user-friendly 
interface (Windows 8)? 
4.50 (0.58)
12. 
illustrated procedures accompanying 
the user of the TP? 
4.50 (0.58)
Overall score (SD):  4.63 (0.43)
1
 Mean QUEST score (standard deviation) for the 4 patients (1: 
not satisfied at all; 2: not very satisfied; 3: more or less satisfied; 
4: quite satisfied; 5: very satisfied) 
* 3 items reported as most important.
 
4  CONCLUSIONS 
These  preliminary  results  support  the  technical 
reliability  and  usability  of  the  eChez-soi 
telerehabilitation  platform.  During  the  entire  period 
of this pilot study, relatively few technical problems 
were  experienced  by  the  users  (4.5%  of  the  time). 
Almost  all  technical  difficulties  were  transient  and 
addressed  rapidly  within  the  same  session.  Lastly, 
most of the problems (50%) were experienced by the 
first  participant,  thus  demonstrating  our  capacity  to 
prevent  the  repetition  of  previous  technical 
problems.  However,  some  problems  with  the 
audiovisual  connection  or  signal  quality  were 
experienced  by  all  participants,  thereby  illustrating 
the  challenges  of  delivering  services  at  home 
through a standard home-based Internet connection.  
All users were satisfied with the different aspects 
of the new platform, with the highest score (4.75/5) 
being  found  for  dimension,  safety,  effectiveness, 
devices, visualization in real time  of biometric data 
collected by sensors, the game environment and the 
audiovisual  communication  between  the  client  and 
the  clinician,  even  though  most  of  the  technical 
problems (80%) were related to this last aspect. 
Future studies are needed to confirm the present 
results obtained with only four patients, although the 
platform  was  tested  during  a  significant  number  of 
sessions and periods of time (61 sessions lasting 68 
hours).  This  platform's  potential  should  also  be 
tested in other contexts and populations. 
ACKNOWLEDGEMENTS 
The authors thank  all participants.  They also  would 
like  to  acknowledge  the  Clinique d’oncologie 
thoracique de l’IUCPQ,  including  Dr.  Lise 
Tremblay,  for  their  help  in  recruiting  participants, 
and  Mr  Steve  Forest  for  his  technical  support  with 
the  eChez-Soi  Platform.  This  pilot  study  was 
supported by the Canadian Lung Association and the 
Québec INTER Research Network. 
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Bento, V. F., Cruz, V. T., Ribeiro, D. D., Colunas, M. M., 
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