Effects of Age, Gender, and Personality on Individuals’ Behavioral
Intention to Use Health Applications
Andreia Nunes
1,2
, Teresa Limpo
2
and São Luís Castro
1,2
1
Faculty of Psychology and Education Sciences, University of Porto, Porto, Portugal
2
Center for Psychology at University of Porto, Porto, Portugal
Keywords: Age, Gender, Personality, Technology Acceptance, Health Applications.
Abstract: Health applications, aimed at helping people with or without diseases to monitor their health, are attracting
the interest of researchers and consumers. The use of health applications may have a short- and long-term
impact on people’s lives by creating early habits to use technology to monitor health, which may prompt the
sustained use of this technology over time. This is especially important for elders as these applications offer
them the possibility to manage their health autonomously. However, elders are resistant to use technology.
One way to improve technology acceptance is by understanding how users’ behavioral intention is influenced
by personal characteristics, preferably before entering in the elderly stage of life. This was the main aim of
this study: we explored the effects of age, gender, and personality on the behavioral intention to use health
applications in younger and older adults (18-39 vs. 40-65 years). Results showed that the effects of personality
on individuals’ behavioral intention was moderated by age in older adults and by gender in younger adults.
These findings seem relevant to promote the current and future use of health applications, helping people to
improve their quality of life and stay healthy throughout the lifespan.
1 INTRODUCTION
During the past years, fast progress and mass
dissemination of mobile devices influenced not only
electronic industry but also consumers’ behaviors and
their life style (Huang and Kao, 2015). Currently,
there are numerous applications for mobile devices.
Many of them are offered for free and are easily
accessible. A very popular group of applications are
“mobile health applications”, known as mHealth.
These applications include several utilities that are
useful to monitor health-related behaviors and
diseases throughout lifetime.
Although one only needs a few seconds to find
dozens of health applications to be used on a daily
basis, little is known about the factors that lead people
to use them. A key question is what makes people
want to use such applications, namely people from
different age groups. Understanding the determinants
of technology acceptance and use is important.
Indeed, the value of technology depends to some
extent on it being used (one may say that technology
is not useful if no one uses it).
Key factors that may influence technology
acceptance are users’ characteristics (Venkatesh et
al., 2012). Factors such as age, gender, and
personality traits may either facilitate or hinder the
adoption of technology. Information on the nature of
the relationship between users’ personal
characteristics and their behavioral intentions to use
technology is useful both for designers and for
marketers. This information may help them to create
applications tailored to the characteristics of targeted
groups (Boudreaux et al., 2014) that may not only
prompt the use of mHealth in the present moment, but
also increase the likelihood of sustained use over
time.
The use of health applications may be especially
valuable for elders. The continuous increase in life
expectancy and the consequent growth of elderly
population gave rise to models of positive ageing
focused on promoting healthy, autonomous, and
high-quality lifestyles (Demiris et al., 2004).
MHealth seems to be very promising to that end by
allowing elders to monitor their health autonomously,
to promote their independent living, and to facilitate
communication with doctors (Czaja, 2015). However,
elders may be reluctant to use technology and may
have difficulties in engaging with it (Young et al.,
2014). Thus, it appears critical to have information on
Nunes, A., Limpo, T. and Castro, S.
Effects of Age, Gender, and Personality on Individuals’ Behavioral Intention to Use Health Applications.
DOI: 10.5220/0006674101030110
In Proceedings of the 4th International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE 2018), pages 103-110
ISBN: 978-989-758-299-8
Copyright
c
2019 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
103
key factors that influence the acceptance of
technology before the elderly stage of life. Promoting
the use of health applications in older and younger
adults, who sooner or later will be in the elderly side
of society, may have a long-term impact on their
future lives by creating early habits to use technology
and promoting their sustained use over time. Also, as
noted by Charness and Boot (2009), the early use of
technology may prevent age-associated impairments
and facilitate a healthy entrance into old age.
Overall, it seems that one way to promote the use
of mHealth applications by elders is by prompting
their use from early on, and by tailoring them to
relatively stable personal characteristics. Grounded
on these ideas, we conducted the present study aimed
to explore the effects of age, gender, and personality
on the behavioral intention to use health applications
in two age groups: younger (18-39 years of age) and
older adults (40-65 years of age).
2 STATE OF THE ART
2.1 Technology Acceptance
Understanding the relationship between consumers’
characteristics and technology use requires
knowledge from multiple disciplines. Among these,
psychology is a critical one. By focusing on the
psychological functioning of consumers, psychology
may help to create useful technologies tailored to
users’ individual needs and characteristics (Demiris
et al., 2004).
Over the last twenty years, several models have
been developed to explain factors influencing
individuals’ acceptance and use of technology
(Venkatesh et al., 2003, Venkatesh et al., 2012, Davis,
1986). These models were inspired by psychological
and sociological theories (e.g., Theory of Reasoned
Action; Fishbein and Ajzen, 1975) aimed to explain
why people behave in a certain way (Venkatesh et al.,
2012), and were based on the premise that there is a
strong relationship between behavioral intentions and
actual behaviors. Two of the most studied technology
acceptance models are the Technology Acceptance
Model (TAM; Davis, 1989, Venkatesh and Davis,
2000, Venkatesh and Bala, 2008) and the Unified
Theory of Acceptance and Use of Technology
(UTAUT; Venkatesh et al., 2003). These models have
been applied in several fields such as education,
organizational settings, or systems engineering
(Huang and Kao, 2015). In general, these models
assume that behavioral intention to use, and effective
use of technology, are influenced by a set of
technology-acceptance determinants, namely
performance expectancy, effort expectancy, social
influence, and facilitating conditions (Venkatesh,
2000).
However, TAM and UTAUT models were more
oriented to organizational settings and addressed
mostly the non-voluntary use of technologies by
workers (e.g., as part of a job task). Only recently did
researchers focus on the acceptance of technology
used by consumers on a voluntary basis (Venkatesh
et al., 2012). To specifically target consumers, the
UTAUT model was recently further developed. This
newer model not only included motivation, price
value, and habits as relevant dimensions to
consumers’ behaviors, but also highlighted the
moderating role of personal characteristics such as
age and gender in the association between
technology-acceptance determinants (viz.,
performance expectancy, effort expectancy, social
influence, facilitation conditions) and people’s
behavioral intentions (Venkatesh et al., 2012).
However, the willingness to use technologies may
also involve other users’ characteristics, such as those
captured by personality traits (Svendsen et al., 2013).
Unfortunately, although users’ personality has
received increased interest from technology
developers over the last years, there has been little
effort to incorporate personality traits into a
comprehensive approach to technology acceptance
(Barnett et al., 2015).
2.2 Personality and Technology
In personality research, many trait models have been
identified. One of the most widely accepted is the
Big-Five personality model. In this model,
personality characteristics are organized into five trait
dimension: Extraversion, Agreeableness,
Conscientiousness, Emotional Stability, and
Openness (Costa and McCrae, 1992). Taken together,
these dimensions capture the essence of personality
with each dimension representing single and unique
human characteristics (John and Srivastava, 1999).
Extraversion refers to sociability, need for
stimulation, and capacity for joy. Agreeableness
refers to the quality of interpersonal orientation along
a continuum from compassion to antagonism.
Conscientiousness refers to the individual’s degree of
organization, persistence, and motivation in task- and
goal-directed behaviors. Emotional Stability refers to
the individual’s disposition in being emotionally
adjusted or not. Openness refers to the need for
variety, novelty, and change.
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Only a few studies examined the effects of the five
personality traits on people’s intention to use
technologies (e.g., Svendsen et al., 2013; Nov and Ye,
2008; Barnett et al., 2015; Pocius, 1991). Individuals
scoring high on extraversion seem to have a higher
degree of interaction with computers (Pocius, 1991).
Those with high scores on agreeableness tend to
cooperate more with others in adopting and use a new
technology (Devaraj et al., 2008). More conscientious
people are more careful when they evaluate the
opportunities offered by technology. Furthermore,
whereas less emotionally stable people tend to be
more reluctant to adopt technological novelties
(Devaraj et al., 2008), those that are more open to
experience are also more prone to accept new
technologies (McElroy et al., 2007).
2.3 Age, Gender, and Technology
Prior models of technology acceptance have barely
considered the direct impact of age and gender on
technology use (Barnett et al., 2015). Instead,
research has focused on how age and gender
moderate the relationship between major
determinants of technology acceptance and the
behavioral intention to use technologies (Venkatesh
et al., 2003).
In the UTAUT model, age was found to be a key
moderator (Venkatesh et al., 2003). For example, the
behavioral intention to use technology was more
strongly determined by performance expectancy in
younger people, and by effort expectancy and
facilitating conditions in older people. Concerning
gender, men’s behavioral intention to use technology
appeared to be more driven by performance
expectancy, whereas women’s intentions were more
influenced by effort expectancy, facilitating
conditions, social influence, and previous experience
with technologies (Venkatesh et al., 2003; Venkatesh
et al., 2012). These studies indicated that, like
personality, age and gender should be taken into
account when examining the role of individual
differences in technology acceptance. As age and
gender seem to display a moderating role in
technology acceptance models, they seem potential
moderators on the relationship between personality
and behavioral intention to use technology. Indeed,
age and gender differences in the big-five dimensions
of personality have already been reported. For
example, older adults were found to be more self-
disciplined and agreeable than younger adults (Soto
et al., 2011); and women scored higher on
agreeableness and lower on emotional stability than
men (Chapman et al., 2008).
2.4 Present Study
As reviewed above, there has been increasing interest
in the study of factors underlying people’s intention
to use technology. Nevertheless, age, gender, and
specially personality traits have received little
attention. This is quite noticeable in the case of
mHealth, despite the evident usefulness of this type
of technologies to support people’s autonomy and
active living (Boudreaux et al., 2014). Here, we
examine the effects of personality, age, and gender on
people’s behavioral intention to use health
applications in two age groups: younger (18-39 years)
and older (40-65 years) adults. We asked two major
research questions. Do age, gender, and personality
influence younger and older adults behavioral
intention to use health applications? And do age and
gender moderate the effects of personality traits on
younger and older adults’ behavioral intention to use
health applications?
3 METHODOLOGY
3.1 Participants
Three-hundred eighty-five individuals took part in
this study, all native speakers of European
Portuguese. Forty-five participants were excluded
because they did not respond to at least one item of
the questionnaires, resulting in a total of 340
participants. They were aged between 18 and 65 years
(M = 32.82, SD = 15.27) and 78% were women.
Among all participants, 4% had completed primary
education (4 years), 3% upper primary education (6
years), 5% middle education (9 years), 11%
secondary education (12 years); 49% were attending
university, and 28% held a university degree. In order
to compare the effects of age, we split the sample into
a group of younger adults (n = 205, age range: 18-39
years, M
age
= 20.93, SD
age
= 2.46; 86% women) and a
group of older adults (n = 135, age range: 40-65 years,
M
age
= 50.87, SD
age
= 6.00; 64% women).
3.2 Procedure and Measures
A booklet including a set of questionnaires was
initially administered to undergraduates in classroom
groups. After completing the questionnaires,
undergraduates were asked to take one booklet and
have it filled by an acquaintance or family member
aged between 40 and 65 years within 15 days. This
booklet included several questionnaires that were part
a larger study on personality and health literacy. Only
Effects of Age, Gender, and Personality on Individuals’ Behavioral Intention to Use Health Applications
105
the measures relevant to the present study are
described here.
To assess the Big-Five dimensions of personality
we used the Ten-Item Personality Inventory (TIPI;
Gosling et al., 2003). TIPI includes two items—a
single word or phrase—per dimension (10 items in
total), and participants are asked to rate the extent to
which each trait applies to themselves using a 7-point
scale (1 = strongly disagree; 7 = strongly agree).
To measure the behavioral intention to use health
applications we used the Behavioral Intention sub-
scale of the Questionnaire of Acceptance of
Technology Health Applications, adapted from
Cimperman et al. (2016). Participants indicate their
level of agreement with sentences on the potential use
of health applications (e.g., Assuming I had access to
health apps, I would intend to use it.), using a 7-point
scale (1 = strongly disagree; 7 = strongly agree).
4 RESULTS
4.1 Descriptive Statistics and
Correlations
Table 1 presents means and standard deviations for
all predictors and outcome variables, along with the
bivariate correlations between each other across age
groups. In the group of younger adults, men tended to
exhibit higher levels of emotional stability than
women (r = .24), and women tended to show higher
levels of conscientiousness (r = -.15) and more
behavioral intention to use health applications (r = -
.14) than men. In the group of older adults, older
participants tended to exhibit higher levels of
emotional stability (r = .19). Moreover, men tended
to exhibit higher levels of agreeableness (r = .21) and
emotional stability (r = .20) than women.
4.2 Regression Analysis
We conducted two hierarchical multiple regressions:
one to examine the effects of age and personality on
the behavioral intention to use health applications,
and another to examine the effects of gender and
personality on the behavioral intention to use health
applications. Separate analyses were conducted for
younger and older adults (see Table 2 and Table 3 for
the unique contribution of each predictor).
4.2.1 Effects of Age and Personality on
Behavioral Intention
In Step 1, we entered the main effects of age and of
the five personality dimensions (viz., extraversion,
agreeableness, conscientiousness, emotional stability
and openness), which were previously mean centered.
In Step 2, we added the two-way interactions between
age and each personality dimension.
In the group of younger adults, Step 1 showed no
main effects of age and personality on participants’
behavioral intention to use health applications, R
2
=
.01, F < 1. The inclusion of interactions between age
and personality dimensions in Step 2 did not result in
any increase in the amount of variance explained, R
2
= .02, F
change
< 1.
In the group of older adults, there were no main
effects of age and personality in Step 1, R
2
= .05, F(6,
128) = 1.15, p = .34, but there was a significant
increase in the prediction of behavioral intention to
use health applications with the inclusion of
interactions between age and personality dimensions,
Table 1: Means, standard deviations and correlations for all variables in younger (above the diagonal, n = 205) and older
adults (below the diagonal, n = 135).
a
Dummy coded, 0 = female, 1 = male. E = Extraversion, A = Agreeableness, C =
Conscientiousness, ES = Emotional Stability, O = Openness, BI = Behavioral Intention. *p < .05. **p < .01. ***p < .001.
Correlations
Measures Age Gender E A C ES O BI M SD
1. Age
.05 -.07 .02 .05 .08 .08 .04 20.93 2.46
2. Gender
a
.14
.03 -.13 -.15* .24** .06 -.14* 0.14 0.34
3. Extraversion
-.05 -.04 -.14** .02 .12 .38*** .04 4.38 1.53
4. Agreeableness
.004 .21* .01 .29*** .16* .18** .03 6.02 0.83
5. Conscientiousness
-.03 -.07 .15 .30*** .13 .04 .01 5.48 1.20
6. Emotional Stability
.19* .20* .21* .30*** .26** .26*** -.02 3.59 1.21
7. Openness
-.17 .03 .33*** .15 .23** .20*** .08 5.38 1.10
8. Behavioral Intention
-.14 .01 .05 .08 .08 -.01 .16
4.15 1.27
M
50.87 0.36 4.67 6.22 5.94 4.13 5.24 4.38
SD 6.00 0.48 1.61 0.81 1.14 1.40 1.34 1.12
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R
2
= .09, F
change
(5, 123) = 2.50, p = .03. The final
model including the main effects of age and
personality dimensions, and their respective two-way
interactions explained 14% of the variance in
behavioral intention. Results showed that there was a
significant interaction between age and openness (β =
.20, p = .05). Because the moderator (age) is
continuous, we used the Johnson-Neyman technique
to decompose the interaction. Results revealed that
among participants with 55.12 years or more (22% of
the sample) higher levels of openness were associated
with a stronger behavioral intention to use health
applications, β = .17, t = 1.98, p = .05.
4.2.2 Effects of Gender and Personality on
Behavioral Intention
As before, we conducted hierarchical multiple
regression analysis separately for each age group to
examine the contribution of personality to the
behavioral intention to use health applications and the
moderating role of gender. In Step 1, we entered the
main effects of gender (0 = women, 1 = men) and of
the five personality dimensions, which were
previously mean centered. In Step 2, we added the
two-way interactions between gender and each
personality dimension.
In the group of younger adults, Step 1 results
revealed no main effects of gender and personality on
participants behavioral intention to use health
applications, R
2
= .03, F(6, 198) = 0.91, p = .49. Still,
there was a significant increase in the prediction of
behavioral intention to use health applications with
the inclusion of interactions between gender and
personality dimensions, R
2
= .07, F
change
(5, 193) =
3.10, p = .01. The final model including the main
effects of gender and personality dimensions, and
their respective two-way interactions explained 10%
of the variance in behavioral intention. Results
indicated that there were significant interactions
between gender and extraversion = .25, p = .002),
as well as between gender and emotional stability
= -.18, p = .04). Because the moderator (gender) is a
dichotomous variable, we used simple slopes
analyses to decompose the interaction. Results
revealed that these two personality dimensions were
associated with behavioral intention only for male
participants. Specifically, a stronger behavioral
intention to use health applications was found for men
displaying higher levels of extraversion, β = .45, t =
2.75, p = .01, and lower levels of emotional stability,
β = -.35, t = -1.91, p = .05.
In the group of older adults, neither Step 1, R
2
=
.05, F(6, 128) = 1.01, p = .42, nor Step 2, ∆R
2
= .04,
F
change
(5, 123) = 1.16, p = .33, reached significance.
5 DISCUSSION
Our main research goal was to examine the effects of
age, gender, and personality on the behavioral
intention to use health applications in two age groups
of younger (18-39 years) and older adults (40-65
years).
We formulated two research questions: Do age,
gender, and personality influence younger and older
adults’ behavioral intention to use health
applications? And do age and gender moderate the
effects of personality traits in younger and older
adults’ behavioral intention to use health
applications?
Table 2: Effects of age and personality on participants’ behavioral intention to use health applications across age groups. *p
< .05. **p < .01. ***p < .001.
Younger adults Older adults
B SE β t B SE β t
Constant
3.21 1.18 2.73 3.42 1.25
2.75
Age
0.02 0.05 .04 0.44 0.00 0.02 .002 0.03
Extraversion
0.03 0.07 .03 0.39 0.01 0.06 .01 0.14
Agreeableness
0.01 0.12 .01 0.09 0.12 0.13 .09 0.95
Conscientiousness
-0.003 0.08 -.003 -0.04 0.03 0.09 .03 0.36
Emotional Stability
-0.04 0.08 -.03 -0.45 -0.10 0.08 -.13 -1.34
Openness
0.09 0.10 .07 0.86 0.07 0.08 .09 0.91
Age x Extraversion
0.003 0.04 .01 0.08 0.02 0.01 .18 1.95*
Age x Agreeableness
0.02 0.05 .03 0.36 -0.004 0.03 -.01 -0.16
Age x Conscientiousness
-0.05 0.04 -.10 -1.14 -0.02 0.02 -.12 -1.31
Age x Emotional Stability
0.02 0.03 .05 0.59 0.01 0.01 .10 1.13
Age x Openness
0.04 0.05 .09 0.91
0.02 0.01 .20 1.99*
Effects of Age, Gender, and Personality on Individuals’ Behavioral Intention to Use Health Applications
107
Table 3: Effects of gender and personality on participants’ behavioral intention to use health applications across age groups.
a
Dummy coded, 0 = female, 1 = male. *p < .05. **p < .01. ***p < .001.
Younger adults Older adults
B SE β t B SE β t
Constant
4.14 0.85 4.85 3.26 1.11
2.95
Gender
a
-0.28 0.31 -.08 -0.89 0.29 0.23 .12 1.25
Extraversion
-0.07 0.07 -.09 -1.03 -0.04 0.08 -.06 -0.56
Agreeableness
-0.02 0.13 -.01 -0.13 -0.01 0.17 -.01 -0.08
Conscientiousness
-0.07 0.09 -.07 -0.83 0.12 0.11 .13 1.09
Emotional Stability
0.07 0.09 .06 0.77 -0.07 0.10 -.09 -0.71
Openness
0.12 0.10 .11 1.27 0.18 0.10 .21 1.84
Gender x Extraversion
0.57 0.19 .25 3.08** 0.24 0.15 .20 1.61
Gender x Agreeableness
-0.02 0.30 -.01 -0.08 0.49 0.29 .21 1.67
Gender x Conscientiousness
0.19 0.22 .08 0.86 -0.15 0.21 -.09 -0.70
Gender x Emotional Stability
-0.42 0.20 -.18 -2.06* -0.26 0.18 -.18 -1.40
Gender x Openness
-0.20 0.30 -.06 -0.67
-0.20 0.19 -.14 -1.04
5.1 Effects of Age, Gender, and
Personality on Behavioral Intention
Concerning the first research question, we found no
main effects of age, gender, and personality on
individuals behavioral intention to use health
applications, neither in younger nor in older adults.
This result should be read carefully as current
research into technology acceptance has barely
considered the unique effects of these variables to
behavioral intention. Instead, age and gender have
been mainly considered as antecedents of
determinants of technology acceptance (e.g., ease of
use) or as moderators of the relationship between
these and behavioral intention (McElroy et al., 2007;
Tarhini et al., 2014). Indeed, Venkatesh et al. (2003)
considered age and gender as important moderators
within the UTAUT model. As for personality,
Svendsen et al. (2013) have already shown that it does
not influence individuals’ behavioral intentions to use
technology directly. Instead, the effect of personality
occurred through other technology-acceptance
determinants, such as perceived usefulness, ease of
use and social norms.
Concerning the second research question, we did
find that age and gender moderated the effects of
personality traits on the behavioral intention to use
health applications. These moderating effects were
different across age groups.
In younger adults, age did not moderate
personality effects on behavioral intention, but it did
in older ones. Specifically, we found that for older
participants (i.e., above 55 years), a higher degree of
openness to experience was associated with a stronger
behavioral intention to use health applications. These
findings are aligned with prior research, showing that
people are more predisposed to accept new
technologies when they report to be more open to new
experiences (McElroy et al., 2007). As shown here,
this relationship seems to be particularly important as
people get older, mainly after 55 years of age.
Gender did not moderate personality effects on
behavioral intention in older adults, but it did in
younger ones. Results showed that men were more
willing to use health applications when they showed
higher levels of extraversion and lower levels of
emotional stability. Previous studies in the
technology domain have already showed that the
effects of personality traits on technology-related
outcomes are moderated by participants’ gender. For
example, such an interaction was reported by Saleem
et al. (2011) in a study focused on computer self-
efficacy. However, few studies have addressed the
moderating role of gender on the relationship between
personality and use of mobile applications in the
health domain. Further studies are needed to
corroborate our findings and deepen knowledge on
their implications to the acceptance of mHealth.
Overall, our results suggest that personal
characteristics are worthy to consider when studying
technology acceptance. Indeed, users’ intention to use
technology seems related to the affinity that they have
for certain types of technology, which is influenced
by personal characteristics such as those here
examined, that is, age, gender, and personality
(Svendsen et al., 2013). As technology acceptance
research suggests that individual differences may
affect the adoption of new technologies (Tsourela and
Roumeliotis, 2015), these findings bring implications
to the design and development of health applications.
The development of new technological solutions
should therefore be tailored to particular segments of
the population. This alignment between applications
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108
and these groups should, at the very least, take into
consideration not only age and gender, but also the
behavioral patterns typical of those groups. Future
studies should continue to pursue this research
avenue, by exploring how other personal
characteristics influence technology acceptance as
people get older and approach the elderly stage of life.
5.2 Limitations and Future Directions
The previously discussed findings should be
considered in view of at least two methodological
limitations, which may guide future research. A first
limitation is that there were more participants in the
younger group. The sample was split at the age of 40
to achieve a relatively large difference between the
mean ages of younger and older groups. However,
this resulted in an unequal sample size per group.
Moreover, due to the recruitment procedure, there
was a larger representation of women than men in our
sample. Future studies should aim to collect larger
samples, with an equivalent number of younger and
older adults, as well as men and women. This would
also allow researchers to use more sophisticated
techniques, such as multiple-group structural
equation modeling, to test and compare different
models of technology acceptance across age groups
and gender. Additionally, because ageing brings
changes in diverse aspects, such as physical health,
perception, cognition, and psychological functioning
(Charness and Boot, 2009), it would be important to
control for these aspects, particularly in older
samples. Along with age, gender and personality,
these personal characteristics may also play a role in
the way that people use or intend to use mHealth. A
second limitation was the lack of measurement of
previous knowledge and actual use of mobile devices
and health applications. This seems to be an important
factor to take into account in future studies. The
previous experience with technologies was also
proposed to influence individuals’ behavioral
intention to use technologies (Venkatesh et al., 2012;
Venkatesh et al., 2003), showing the relevance of
considering this variable when testing technology
acceptance models.
6 CONCLUSIONS
Despite the increased attention to factors influencing
technology acceptance, research examining the role
of personal characteristics is still scarce. Our study
provided additional knowledge on the role of age,
gender, and personality in younger and older adults’
behavioral intention to use mHealth. This knowledge
is useful to develop and adjust technologies to key
characteristics of target groups. With elders
displaying a marked resistance in accepting
technology (Charness and Boot, 2009), the promotion
of mHealth in earlier stages of life seems particularly
important to create habits to use technology. These
habits may promote the sustained use of technology
throughout the lifespan and, at the same time, act as
preventive measures to negative health outcomes.
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