ERP BASED BUSINESS PROCESS REENGINEERING IN A HUMAN RESOURCES DEPARTMENT: A CASE STUDY APPROACH

Konstantinos Chertouras, Theodora Chatzikallia

Abstract

Modern organizations are constantly facing new challenges regarding the reengineering of their business departments and processes. By the term Business Process we mean the profile of specific methods that can be employed to perform specific business tasks. In general, each Business Process is uniquely tailored to the organization it applies. Therefore, the resolution of a Business Process related problem is typically carried out with custom methods developed within organizations. In this paper we propose the use of Enterprise Resource Planning (ERP), as the basis for reengineering a business department and effectively the Business Process that it carries through. We discuss the application of ERP in the reengineering of the Business Process of a real world organization department (a Human Resources (HR) Department), which lead to a significant productivity enhancement.

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Paper Citation


in Harvard Style

Chertouras K. and Chatzikallia T. (2004). ERP BASED BUSINESS PROCESS REENGINEERING IN A HUMAN RESOURCES DEPARTMENT: A CASE STUDY APPROACH . In Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 972-8865-00-7, pages 78-83. DOI: 10.5220/0002597900780083


in Bibtex Style

@conference{iceis04,
author={Konstantinos Chertouras and Theodora Chatzikallia},
title={ERP BASED BUSINESS PROCESS REENGINEERING IN A HUMAN RESOURCES DEPARTMENT: A CASE STUDY APPROACH},
booktitle={Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2004},
pages={78-83},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002597900780083},
isbn={972-8865-00-7},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - ERP BASED BUSINESS PROCESS REENGINEERING IN A HUMAN RESOURCES DEPARTMENT: A CASE STUDY APPROACH
SN - 972-8865-00-7
AU - Chertouras K.
AU - Chatzikallia T.
PY - 2004
SP - 78
EP - 83
DO - 10.5220/0002597900780083