DESIGN AND EVALUATION OF AGENT-BASED NEGOTIATION HEURISTIC FOR ONLINE NEGOTIATIONS

Kaushal Chari, Manish Agrawal

Abstract

This paper presents a negotiation heuristic for software agents that enable agents to learn about the opponent’s behavior and use market information while conducting online negotiations. The heuristic is tested in a pilot experimental study, where the performance of agents is evaluated with respect to human negotiators in a simulated electronic market. Preliminary results indicate that agents may have the potential to do better than humans in multi-issue negotiation settings.

References

  1. Chari, K., & Seshadri, S. (2004). Next Generation B2B Commerce Using Software Agents. Intelligent Enterprises of the 21st Century, Idea Group Publishing, Hershey, PA 17033.
  2. Chari, K., & Bhattacherjee, A. (2002, December). MultiThread Automated Negotiations Using Learning Agents. Proceedings of the Workshop on Information Technologies and Systems (WITS), Barcelona, Spain.
  3. Chavez, A., & Maes, P. (1996, April). Kasbah: An agent marketplace for buying and selling goods. Proceedings of the First International Conference on the Practical Application of Intelligent Agents and Multi-Agent Technology, London.
  4. Chicago Board of Trade (1998), Commodity Trading Manual, Chicago, IL.
  5. Faratin, P., Sierra, C., & Jennings, N. R. (1998). Negotiation Decision Functions for Autonomous Agents. Robotics and Autonomous Systems, 24 (3-4): 159-182.
  6. Kraus, S., & Wilkenfeld, J. (1993). A Strategic Negotiation Model with Applications to an International, Crisis. IEEE Transaction on Systems Man and Cybernetics, 23(1), 313-323.
  7. Oliver J.R. (1996, Winter). A Machine Learning Approach to Automated Negotiation and Prospects for Electronic Commerce, Journal of Management Information Systems, 13, 3 126-164.
  8. Sycara K., (1990). Negotiation Planning: An AI approach. European Journal of Operational Research, 46, 216- 234.
  9. Zeng D., & Sycara, K. (1998). Bayesian Learning in Negotiation. International Journal of HumanComputer Studies, 48, pp. 125-141.
  10. Zeuthen, F. (1968). Problems of Monopoly and Economic Warfare, Routledge and Kagan Paul, London.
Download


Paper Citation


in Harvard Style

Chari K. and Agrawal M. (2004). DESIGN AND EVALUATION OF AGENT-BASED NEGOTIATION HEURISTIC FOR ONLINE NEGOTIATIONS . In Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 4: ICEIS, ISBN 972-8865-00-7, pages 92-97. DOI: 10.5220/0002604500920097


in Bibtex Style

@conference{iceis04,
author={Kaushal Chari and Manish Agrawal},
title={DESIGN AND EVALUATION OF AGENT-BASED NEGOTIATION HEURISTIC FOR ONLINE NEGOTIATIONS},
booktitle={Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 4: ICEIS,},
year={2004},
pages={92-97},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002604500920097},
isbn={972-8865-00-7},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 4: ICEIS,
TI - DESIGN AND EVALUATION OF AGENT-BASED NEGOTIATION HEURISTIC FOR ONLINE NEGOTIATIONS
SN - 972-8865-00-7
AU - Chari K.
AU - Agrawal M.
PY - 2004
SP - 92
EP - 97
DO - 10.5220/0002604500920097