Rehman Mohamed, John Ferguson, David Elsweiler, Alasdair Mac Cormick, John Wilson, George Weir


Visualisation is well known as an effective means of enriching user interaction with complex systems. Recent research with online communities has considered the application of visualisation tool support, with the intention of further improving communication between community members. This paper reviews existing work in this area with specific reference to the application of visualisation to improve user interaction within online forums such as bulletin boards. The paper then outlines work undertaken by the authors to develop a second-generation visualisation tool - ‘BulB’.


  1. Dieberger, A., Höök, K., Svensson, M. and Lönnqvist, P., 2000, Social Navigation: Techniques for Building More Usable Systems, Interactions, vol. 7 no. 6, pp. 36-45.
  2. Donath, J., 1996, Inhabiting the Virtual City: The Design of Social Environments for Electronic Communities, PhD Thesis
  3. Donath, J., 2002, A Semantic Approach to Visualizing Online Conversations, Communications of the ACM, April 2002, Vol. 45 no. 4, pp. 45-49.
  4. Eick, S. G., 2001, Visualizing Online Activity, Communications of the ACM, vol. 44, 8, pp. 45-50.
  5. Erickson, T. and Kellogg, W., 2000, Social Translucence: An Approach to Designing Systems that Support Social Processes. Transactions on Computer-Human Interaction, Vol. 7, No. 1, pp 59-83. New York: ACM Press.
  6. Erickson, T., Halverson, C., Kellogg, W.A., Laff, M., Wolf, T., 2002, Social Translucence - Designing Social Infrastructures That Make Collective Activity Visible, Communications of the ACM, vol. 45 no 4, pp40-44.
  7. Ferguson, J.D., Mohamed, R., Weir, G. and Wilson, J., 2002, Professional Development On-line, Computers and Advanced Technology in Education (CATE 2002).
  8. Haythornthwaite, C., Kazmer, M., and Robins, J., 2000, Community Development Among Distance Learners: Temporal and Technological Dimensions, Journal of Computer-Mediated Communication, Vol. 6, No. 1.
  9. Johnson, C. M., 2001, A Survey of Current Research on Online Communities of Practice, Internet and Higher Education, Vol.4, pp. 45-60.
  10. Kim, A. J., 2000, Community Building on the Web, Peachpit Press, Berkley.
  11. Liedka, J., 1999, Linking Competitive Advantage with Communities of Practice, Journal of Management Inquiry, Vol. 8 No. 1, pp. 5-16.
  12. Malhotra, A., Gosain, A. and Hars A., 1997, Evolution of a Virtual Community: Understanding Design Issues Through a Longitudinal Study, Proceedings of the 18th International Conference on Information Systems, pp. 59-74.
  13. Minar, N., and Donath, J., 2001, Visualizing the Crowds at a Web Site, In Proceedings of CHI 99.
  14. Mohamed, R., Ferguson, J.D., Weir, G., Wilson, J. and Cameron, S., 2002, Supporting Arts and Science Communities On-line, ED-MEDIA 2002.
  15. Squire, K. and Johnson, C., 2000, Supporting Distributed Communities of Practice with Interactive Television, Educational Technology Research and Development, Vol. 48 No. 1, pp. 23-43.
  16. Xiong, R. and Brittain, E., 1999, LiveWeb: visualizing live user activities on the Web, International Conference on Computer Graphics and Interactive Techniques, Los Angeles, p.254.
  17. Xiong, R. and Donath, J., 1999, PeopleGarden: Creating Data Portraits for Users, in Proceedings of the 12th Annual ACM Symposium on User Interface Software and Technology, New York: ACM, pp 37-44.

Paper Citation

in Harvard Style

Mohamed R., Ferguson J., Elsweiler D., Mac Cormick A., Wilson J. and Weir G. (2004). BulB – VISUALISING BULLETIN BOARD ACTIVITY . In Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 4: ICEIS, ISBN 972-8865-00-7, pages 31-35. DOI: 10.5220/0002640800310035

in Bibtex Style

author={Rehman Mohamed and John Ferguson and David Elsweiler and Alasdair Mac Cormick and John Wilson and George Weir},
booktitle={Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 4: ICEIS,},

in EndNote Style

JO - Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 4: ICEIS,
SN - 972-8865-00-7
AU - Mohamed R.
AU - Ferguson J.
AU - Elsweiler D.
AU - Mac Cormick A.
AU - Wilson J.
AU - Weir G.
PY - 2004
SP - 31
EP - 35
DO - 10.5220/0002640800310035