TOOLKITS SUPPORTING OPEN INNOVATION IN E-GOVERNMENT

Alexander Felfernig, Christian Russ, Manfred Wundara

Abstract

Today there exists a variety of efforts to bring public administration closer to its customers (citizens, entrepreneurs, etc.). This paper investigates the concept of open innovation, i.e. the integration of the customer into the product creation process of a company, w.r.t. its applicability in the area of e-government. The concept of open innovation is well known within the context of mass customizing products and services, i.e. production and selling of customer-individual products and services under mass production pricing conditions. The authors show how approaches from the area of artificial intelligence can be applied as tools for open innovation in e-government.

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Paper Citation


in Harvard Style

Felfernig A., Russ C. and Wundara M. (2004). TOOLKITS SUPPORTING OPEN INNOVATION IN E-GOVERNMENT . In Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 4: ICEIS, ISBN 972-8865-00-7, pages 296-302. DOI: 10.5220/0002648402960302


in Bibtex Style

@conference{iceis04,
author={Alexander Felfernig and Christian Russ and Manfred Wundara},
title={TOOLKITS SUPPORTING OPEN INNOVATION IN E-GOVERNMENT},
booktitle={Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 4: ICEIS,},
year={2004},
pages={296-302},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002648402960302},
isbn={972-8865-00-7},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 4: ICEIS,
TI - TOOLKITS SUPPORTING OPEN INNOVATION IN E-GOVERNMENT
SN - 972-8865-00-7
AU - Felfernig A.
AU - Russ C.
AU - Wundara M.
PY - 2004
SP - 296
EP - 302
DO - 10.5220/0002648402960302