DESIGN AND MAINTENANCE OF TRUSTWORTHY E-SERVICES: INTRODUCING A TRUST MANAGEMENT CYCLE

Christer Rindebäck, Rune Gustavsson

Abstract

Designing trustworthy e-services is a challenge currently undertaken by many actors concerned with the development of online applications. Many problems have been identified but a unified approach towards the process of engineering trustworthy e-services doesn’t yet exist. This paper introduces a principled approach to deal with trust solutions in e-services based on a concern-oriented approach where end users’ concerns serve as the starting point for the process to engineer appropriate solutions to trust related issues for an e-service. The trust management cycle is introduced and described in detail. We use an online application for reporting gas prices as validation of the proposed cycle.

References

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Paper Citation


in Harvard Style

Rindebäck C. and Gustavsson R. (2006). DESIGN AND MAINTENANCE OF TRUSTWORTHY E-SERVICES: INTRODUCING A TRUST MANAGEMENT CYCLE . In Proceedings of WEBIST 2006 - Second International Conference on Web Information Systems and Technologies - Volume 2: WEBIST, ISBN 978-972-8865-47-4, pages 100-105. DOI: 10.5220/0001256001000105


in Bibtex Style

@conference{webist06,
author={Christer Rindebäck and Rune Gustavsson},
title={DESIGN AND MAINTENANCE OF TRUSTWORTHY E-SERVICES: INTRODUCING A TRUST MANAGEMENT CYCLE},
booktitle={Proceedings of WEBIST 2006 - Second International Conference on Web Information Systems and Technologies - Volume 2: WEBIST,},
year={2006},
pages={100-105},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001256001000105},
isbn={978-972-8865-47-4},
}


in EndNote Style

TY - CONF
JO - Proceedings of WEBIST 2006 - Second International Conference on Web Information Systems and Technologies - Volume 2: WEBIST,
TI - DESIGN AND MAINTENANCE OF TRUSTWORTHY E-SERVICES: INTRODUCING A TRUST MANAGEMENT CYCLE
SN - 978-972-8865-47-4
AU - Rindebäck C.
AU - Gustavsson R.
PY - 2006
SP - 100
EP - 105
DO - 10.5220/0001256001000105