A METHOD FOR EVALUATING E-BUSINESS EFFECTIVENESS - A Study of eBusiness Capability in Mainland China

Jian Chen, Christine Mingins, Yan Deng


Business of all kinds is increasingly being conducted on-line, potentially dissolving the boundaries between local, national and global entities. Enterprise Information Portals are a vital tool for doing business over the internet. No matter how sophisticated a company’s traditional business model is, its eBusiness capability is only as effective as its online presence. It is to be expected that companies of developed companies will perform better than companies in developing countries in this respect. This work establishes a method and process for evaluating the effectiveness of eBusiness capabilities. The method was applied to measure the current status of eBusiness portals of Mainland Chinese IT companies, compared with those of companies based in developed countries. A benchmark was established by analysing the EIPs of leading international companies and developing a method of evaluating eBusiness capability from an external, client viewpoint. The benchmark was then used to determine the degree of difference between Chinese companies on the basis of size, region, and business focus. This is the first systematic study on the effectiveness of e-business applications of Mainland Chinese companies. The method and process described in this work can be used to develop benchmarks and perform comparative evaluations of eBusiness capability for any business sector.


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Paper Citation

in Harvard Style

Chen J., Mingins C. and Deng Y. (2006). A METHOD FOR EVALUATING E-BUSINESS EFFECTIVENESS - A Study of eBusiness Capability in Mainland China . In Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2006) ISBN 978-972-8865-62-7, pages 157-163. DOI: 10.5220/0001427501570163

in Bibtex Style

author={Jian Chen and Christine Mingins and Yan Deng},
title={A METHOD FOR EVALUATING E-BUSINESS EFFECTIVENESS - A Study of eBusiness Capability in Mainland China},
booktitle={Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2006)},

in EndNote Style

JO - Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2006)
TI - A METHOD FOR EVALUATING E-BUSINESS EFFECTIVENESS - A Study of eBusiness Capability in Mainland China
SN - 978-972-8865-62-7
AU - Chen J.
AU - Mingins C.
AU - Deng Y.
PY - 2006
SP - 157
EP - 163
DO - 10.5220/0001427501570163