DIFFERENT STRATEGIES FOR RESOLVING PRICE DISCOUNT COLLISIONS

Henrik Stormer

Abstract

Managing Discounts is an essential task for all business applications. Discounts are used for turning prospects to new customers and for customer retention. However, if more than one discount type can be applied, a collision may arise. An example is a promotional discount and a discount for a customer. The system has to decide which discount should be applied, eventually also combinations are possible. A bad collision strategy can lead to annoyed customers as they do not get the price that they think is correct. This paper examines three different business applications designed for small and medium sized companies and shows the applied strategies for resolving discount collisions. Afterwards, a new way of defining discounts, called discount tree (dTree) is introduced. It is shown that with dTrees, collisions can be detected directly when the discounts are defined. A detected collision can then resolved by the administrator.

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Paper Citation


in Harvard Style

Stormer H. (2006). DIFFERENT STRATEGIES FOR RESOLVING PRICE DISCOUNT COLLISIONS . In Proceedings of the Eighth International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-972-8865-43-6, pages 449-452. DOI: 10.5220/0002445904490452


in Bibtex Style

@conference{iceis06,
author={Henrik Stormer},
title={DIFFERENT STRATEGIES FOR RESOLVING PRICE DISCOUNT COLLISIONS},
booktitle={Proceedings of the Eighth International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2006},
pages={449-452},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002445904490452},
isbn={978-972-8865-43-6},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Eighth International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - DIFFERENT STRATEGIES FOR RESOLVING PRICE DISCOUNT COLLISIONS
SN - 978-972-8865-43-6
AU - Stormer H.
PY - 2006
SP - 449
EP - 452
DO - 10.5220/0002445904490452