AGENTS THAT HELP TO DETECT TRUSTWORTHY KNOWLEDGE SOURCES IN KNOWLEDGE MANAGEMENT SYSTEMS

Juan Pablo Soto, Aurora Vizcaíno, Javier Portillo-Rodríguez, Mario Piattini

Abstract

Knowledge Management is a critical factor for companies worried about increasing their competitive advantage. Because of this companies are acquiring knowledge management tools that help them manage and reuse their knowledge. One of the mechanisms most commonly used with this goal is that of Knowledge Management Systems (KMS). However, sometimes KMS are not very used by the employees, who consider that the knowledge stored is not very valuable. In order to avoid it, in this paper we propose a three-level multi-agent architecture based on the concept of communities of practice with the idea of providing the most trustworthy knowledge to each person according to the reputation of the knowledge source. Moreover a prototype that demostrates the feasibility of our ideas is described.

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Paper Citation


in Harvard Style

Pablo Soto J., Vizcaíno A., Portillo-Rodríguez J. and Piattini M. (2007). AGENTS THAT HELP TO DETECT TRUSTWORTHY KNOWLEDGE SOURCES IN KNOWLEDGE MANAGEMENT SYSTEMS . In Proceedings of the Second International Conference on Software and Data Technologies - Volume 1: ICSOFT, ISBN 978-989-8111-05-0, pages 219-226. DOI: 10.5220/0001327602190226


in Bibtex Style

@conference{icsoft07,
author={Juan Pablo Soto and Aurora Vizcaíno and Javier Portillo-Rodríguez and Mario Piattini},
title={AGENTS THAT HELP TO DETECT TRUSTWORTHY KNOWLEDGE SOURCES IN KNOWLEDGE MANAGEMENT SYSTEMS},
booktitle={Proceedings of the Second International Conference on Software and Data Technologies - Volume 1: ICSOFT,},
year={2007},
pages={219-226},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001327602190226},
isbn={978-989-8111-05-0},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Second International Conference on Software and Data Technologies - Volume 1: ICSOFT,
TI - AGENTS THAT HELP TO DETECT TRUSTWORTHY KNOWLEDGE SOURCES IN KNOWLEDGE MANAGEMENT SYSTEMS
SN - 978-989-8111-05-0
AU - Pablo Soto J.
AU - Vizcaíno A.
AU - Portillo-Rodríguez J.
AU - Piattini M.
PY - 2007
SP - 219
EP - 226
DO - 10.5220/0001327602190226