Morad Benyoucef, Antonio Silva


Most design frameworks for e-negotiation systems have focused on achieving higher efficiency and lower transaction costs and, to a lesser extent, easy development and deployment. However, they have neglected the most important element in a negotiation: the user. In fact, no framework has properly addressed usability requirements. Usability must not only be the cornerstone of e-negotiation systems, but also serve as a driver for their development. This paper presents the five phases essential to an e-negotiation system development process and addresses how usability requirements and evaluation should be used to guide the process.


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Paper Citation

in Harvard Style

Benyoucef M. and Silva A. (2007). E-NEGOTIATION SYSTEMS DESIGN ISSUES . In Proceedings of the Second International Conference on e-Business - Volume 1: ICE-B, (ICETE 2007) ISBN 978-989-8111-11-1, pages 84-89. DOI: 10.5220/0002114300840089

in Bibtex Style

author={Morad Benyoucef and Antonio Silva},
booktitle={Proceedings of the Second International Conference on e-Business - Volume 1: ICE-B, (ICETE 2007)},

in EndNote Style

JO - Proceedings of the Second International Conference on e-Business - Volume 1: ICE-B, (ICETE 2007)
SN - 978-989-8111-11-1
AU - Benyoucef M.
AU - Silva A.
PY - 2007
SP - 84
EP - 89
DO - 10.5220/0002114300840089