PATTERN-BASED COLLABORATION IN AD-HOC TEAMS THROUGH MESSAGE ANNOTATION

Daniel Schall, Robert Gombotz, Schahram Dustdar

Abstract

In this paper we present a specification for annotating messages to enable computer-supported message processing, addressing, and analysis. The benefits of annotating messages according to our XML based specification are two-fold: Firstly, it allows computer support during collaboration by enabling automated message addressing (i.e., determining who should get a message) and message management (e.g., managing your messages according to activities, projects, and tasks). Secondly, it enables post-collaboration analysis of messages and mining of message logs for patterns and for workflow models. We provide a proof of concept by presenting how annotated messages may support and facilitate collaboration that happens according to certain collaboration patterns. In addition to the patterns we have already introduced in our previous work, we present more patterns such as Monitors that emphasize the applicability of computer supported message handling.

References

  1. Van der Aalst, W.M.P., Reijers, H. A., Song, M., 2005. Discovering Social Networks from Event Logs. Computer Supported Cooperative Work 14(6), 549- 593.
  2. Dustdar, S., 2004. Caramba - A Process-Aware Collaboration System Supporting Ad Hoc and Collaborative Processes in Virtual Teams. Distributed and Parallel Databases, 15(1), 45-66. Kluwer Academic Publishers.
  3. Dustdar, S., Hoffmann, T., van der Aalst, W.M.P., 2005. Mining of ad-hoc business processes with TeamLog. Data and Knowledge Engineering, 55(2), 129-158, Elsevier.
  4. Dustdar, S., Hoffmann, T., 2006. Interaction Pattern Detection in Process Oriented Information Systems. Data and Knowledge Engineering. Elsevier.
  5. Gamma, E., Helm, R., Johnson, R., Vlissides, J., 1994. Design Patterns - Elements of Reusable ObjectOriented Software. Addison-Wesley.
  6. Gombotz, R., Schall, D., Dorn, C., Dustdar, S., 2006. Relevance-Based Context Sharing through Interaction Patterns. The 2nd International Conference on Collaborative Computing. IEEE Press.
  7. Neustaedter C., Bernheim Brush A.J., Smith, M. A., 2005. Beyond "From" and "Received": Exploring the Dynamics of Email Triage. CHI 2005.
  8. Petrie, C., 2006. Semantic Attention Management. IEEE Internet Computing, 10(5), 93-96, Sept/Oct, 2006.
  9. Schümmer, T., 2005. A Pattern Approach for End-User Centered Development Groupware Development. EUL Verlag.
  10. Venolia, G.D., Dabbish, L., Cadiz JJ, Gupta A., 2001. Supporting Email Workflow. MSR-TR-2001-88.
Download


Paper Citation


in Harvard Style

Schall D., Gombotz R. and Dustdar S. (2007). PATTERN-BASED COLLABORATION IN AD-HOC TEAMS THROUGH MESSAGE ANNOTATION . In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 4: ICEIS, ISBN 978-972-8865-91-7, pages 84-91. DOI: 10.5220/0002353600840091


in Bibtex Style

@conference{iceis07,
author={Daniel Schall and Robert Gombotz and Schahram Dustdar},
title={PATTERN-BASED COLLABORATION IN AD-HOC TEAMS THROUGH MESSAGE ANNOTATION},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 4: ICEIS,},
year={2007},
pages={84-91},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002353600840091},
isbn={978-972-8865-91-7},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 4: ICEIS,
TI - PATTERN-BASED COLLABORATION IN AD-HOC TEAMS THROUGH MESSAGE ANNOTATION
SN - 978-972-8865-91-7
AU - Schall D.
AU - Gombotz R.
AU - Dustdar S.
PY - 2007
SP - 84
EP - 91
DO - 10.5220/0002353600840091