DETERMINING THE COSTS OF ERP IMPLEMENTATION

Rob J. Kusters, Fred J. Heemstra, Arjan Jonker

Abstract

The key question of the research reported here is 'which factors influence Enterprise Resource Planning (ERP) implementation costs'. A 'theoretical' answer to this question has been designed by studying the sparsely available literature on ERP implementation costs, and adding to this relevant items from the related fields of software cost estimation, COTS implementation cost estimation, and ERP implementation critical success factors. This result has been compared with empirical data that have been obtained from two large corporations. The combined result is a first attempt to define ERP implementation cost drivers.

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Paper Citation


in Harvard Style

J. Kusters R., J. Heemstra F. and Jonker A. (2007). DETERMINING THE COSTS OF ERP IMPLEMENTATION . In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-972-8865-88-7, pages 102-110. DOI: 10.5220/0002363001020110


in Bibtex Style

@conference{iceis07,
author={Rob J. Kusters and Fred J. Heemstra and Arjan Jonker},
title={DETERMINING THE COSTS OF ERP IMPLEMENTATION},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2007},
pages={102-110},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002363001020110},
isbn={978-972-8865-88-7},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - DETERMINING THE COSTS OF ERP IMPLEMENTATION
SN - 978-972-8865-88-7
AU - J. Kusters R.
AU - J. Heemstra F.
AU - Jonker A.
PY - 2007
SP - 102
EP - 110
DO - 10.5220/0002363001020110