ENRICHING EXECUTIVES’ SITUATION AWARENESS AND MENTAL MODELS - A Conceptual ESS Framework

Li Niu, Jie Lu, Guangquan Zhang

Abstract

Regardless of cognitive orientation of increasing importance, most executive support systems (ESS) and other decision support systems (DSSs) focus on providing behavioural support to executives’ decision-making. In this paper, we suggest that cognitive orientation in information systems is twofold: situation awareness (SA) and mental model. A literature review of SA and mental models from different fields shows that both the two human mental constructs play very important roles in human decision-making, particularly in the naturalistic settings with time pressure, dynamics, complexity, uncertainty, and high personal stakes. Based on a discussion of application problems of present ESSs, a conceptual ESS framework on cognitive orientation is developed. Under this framework, executives’ SA and mental models can be developed and enriched, which eventually increases the probability of good decision-making and good performance.

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Paper Citation


in Harvard Style

Niu L., Lu J. and Zhang G. (2007). ENRICHING EXECUTIVES’ SITUATION AWARENESS AND MENTAL MODELS - A Conceptual ESS Framework . In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 2: Business Intelligence, Knowledge Management and Knowledge Management Systems, (ICEIS 2007) ISBN 978-972-8865-89-4, pages 510-515. DOI: 10.5220/0002367405100515


in Bibtex Style

@conference{business intelligence, knowledge management and knowledge management systems07,
author={Li Niu and Jie Lu and Guangquan Zhang},
title={ENRICHING EXECUTIVES’ SITUATION AWARENESS AND MENTAL MODELS - A Conceptual ESS Framework},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 2: Business Intelligence, Knowledge Management and Knowledge Management Systems, (ICEIS 2007)},
year={2007},
pages={510-515},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002367405100515},
isbn={978-972-8865-89-4},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 2: Business Intelligence, Knowledge Management and Knowledge Management Systems, (ICEIS 2007)
TI - ENRICHING EXECUTIVES’ SITUATION AWARENESS AND MENTAL MODELS - A Conceptual ESS Framework
SN - 978-972-8865-89-4
AU - Niu L.
AU - Lu J.
AU - Zhang G.
PY - 2007
SP - 510
EP - 515
DO - 10.5220/0002367405100515