HR Portals and HR Metrics for Intellectual Capital Development

Dino Ruta


Intellectual capital is nowadays considered a key issue when analyzing critical determinants to company performance. It represents one of the main and difficult to imitate source for sustainable competitive advantage and it helps organizations, which can create, maintain, measure and leverage it, generate a superior performance. Companies, according to their strategic needs, generate a unique mix of human, social and organizational capital and exploit it to achieve their strategy. This paper intends to explore how information technology, and in particular HR portals, could help the organization to really be able to create a superior competitive advantage by leveraging its intangible assets coherently with its strategy. In addition, the paper provides a deep analysis of HR portals implementation benefits, focusing on their contribute at measuring and aligning intellectual capital to company strategy.


  1. Becker, B., Huselid, M. (2003). Measuring HR? Benchmarking is not the answer! HR Magazine, December 2003, pp. 57-61
  2. Bontis, N. (1998). Intellectual Capital: an exploratory study that develops measures and models. Management Decision, Vol. 36, No. 2, pp. 63-76
  3. Bottazzo, V. (2005). Intranet: A Medium of internal Communication and Training. Information Services & Use, No. 25, pp. 77-85
  4. Caddy, I. (2002). Issues Concerning Intellectual Capital Metrics and Measurement of Intellectual Capital, Singapore Management Review Vol. 24, Issue 3, pp. 77-88
  5. Christensen, C., Overdorf, M. (2000). Meeting the challenge of disruptive change. Harvard Business Review, Vol. 78, No. 2, pp. 66-76
  6. Delery, J. E., Doty, D. H. (1996). Modes of theorizing in Strategic Human Resource Management: tests of Universalistic, Contingency, and Configurational Performance predictions. Academy of Management Journal, Vol. 39, No. 4, pp. 802-835
  7. Edvinsson, L. and Malone,M. S. (1997). Intellectual Capital: Realizing Your Company's True Value by Finding its Hidden Brainpower. New York: Harper Business
  8. Feiwal, G. R. (1975). The Intellectual Capital of Michal Kalecki: a Study in Economic Theory and Policy. The University of Tennessee Press, Knoxwille, TN
  9. Hudson, W. (1993). Intellectual Capital: How to Build it, Enhance it, Use it. John Wiley & Sons, New York, NY
  10. Huselid M. A. (1995). Producing sustainable competitive advantage through the effective management of people, Academy of Management Executive, Vol. 9, pp.55-72.
  11. Kakumanu, P., Mezzacca, M. (2005). Importance of Portal Standardization and Ensuring Adoption in Organizational Environments. The Journal of American Academy of Business, Cambridge, Vol. 7, No. 2, pp. 128-132
  12. Youndt M. A., Snell, S. A., Dean, J. W., Lepak, D. P. (1996). Human Resource Management, Manufacturing Strategy and Firm Performance. Academy of Management Journal, Vol. 39, No.4, pp. 836-866
  13. Youndt M. A., Subramanian, M., Snell, S. A. (2004). Intellectual Capital Profiles: An Examination of Investments and Returns. Journal of Management Studies, Vol. 41, No. 2, pp. 335-361
  14. Youndt M. A., Snell, S. A. (2004). Human Resource Configurations, Intellectual Capital and Organizational Performance. Journal of Managerial Issues, Vol. 16, No. 3, pp. 337-360
  15. Lado, A. A., Wilson, M. C. (1994). Human Resource Systems and Sustained Competitive Advantage: a Competency based perspective. Academy of Management Review, Vol. 19, No.4, 699-727
  16. Lepak D. P., Snell S. A. (1998). Virtual HR: Strategic Human Resource Management in the 21st Century. Human Resource Management Review, Vol. 8, No. 3, pp. 215-234.
  17. Moran, P., Ghoshal, S., (1996). Value creation by firms. In J. B. Keys & L. N. Dosier (Eds.), Academy of Management Best Paper Proceedings, pp. 41-45
  18. Nahapiet, J. and Ghoshal, S. (1998). 'Social capital, intellectual capital, and the organizational advantage'. Academy of Management Review, 23, 242-66.
  19. Nahapiet, J. (1997). Social Capital, Intellectual Capital and the Creation of Value in Firms, Academy of Management Proceedings, pp. 35-39
  20. Rose, J. G. (2003). The Joys of Enterprise Portals, The Information Management Journal, Sept/Oct 2003, pp. 64-70
  21. Ruta, C.D. (2005). The Application of Change Management Theory to HR Portal Implementation in Subsidiaries of Multinational Corporations. Human Resource Management, Spring 2005, Vol. 44, No. 1, Pp. 35-53
  22. Shaikh, J. M. (2004). Measuring and Reporting of Intellectual Capital Performance Analysis, The Journal of American Academy of Business, Cambridge, March 2004, pp. 439-448
  23. Shilakes, C. C., Tylman, J. (1998). Enterprise Information Portals, Merrill Lynch, Inc., New York, NY
  24. Snell, S. A., Youndt, M. A. (1995). Human Resource Management and Firm Performance: Testing Contingency Model of Executive Controls. Journal of Management, Vol. 21, No. 4, pp. 711-737
  25. Stewart, T. A. (1997). Intellectual Capital. New York: Doubleday-Currency
  26. Subramanian, M., Youndt, M. A. (2005). The influence of intellectual capital on the types of Innovative Capabilities, Academy of Management Journal, Vol. 18, No. 3, pp. 450-463.
  27. Voth, D. (2002). Why Enterprise Portal are the Next Big Thing, E-learning, October 2002, Vol. 3 Issue 9, pp. 25-29
  28. Wright, P. M., Snell, S. A. (1999), Social Capital and Strategic HRM: It's who you know. Human Resource Planning, pp. 62-65
  29. Wright, P. M., Snell, S. A. (1998). Toward a unifying Framework for exploring Fit and Flexibility in Strategic Human Resource Management, Academy of Management Review, Vol. 23, No. 4, pp. 756-772

Paper Citation

in Harvard Style

Ruta D. (2007). HR Portals and HR Metrics for Intellectual Capital Development . In Proceedings of the 1st International Workshop on Human Resource Information Systems - Volume 1: HRIS, (ICEIS 2007) ISBN 978-989-8111-02-9, pages 85-98. DOI: 10.5220/0002432200850098

in Bibtex Style

author={Dino Ruta},
title={HR Portals and HR Metrics for Intellectual Capital Development},
booktitle={Proceedings of the 1st International Workshop on Human Resource Information Systems - Volume 1: HRIS, (ICEIS 2007)},

in EndNote Style

JO - Proceedings of the 1st International Workshop on Human Resource Information Systems - Volume 1: HRIS, (ICEIS 2007)
TI - HR Portals and HR Metrics for Intellectual Capital Development
SN - 978-989-8111-02-9
AU - Ruta D.
PY - 2007
SP - 85
EP - 98
DO - 10.5220/0002432200850098