PROCESS AND E-SERVICE CUSTOMIZATION - For Coordination in Healthcare Networks

Günter Schicker, Carolin Kaiser, Freimut Bodendorf

Abstract

Coordination in healthcare networks becomes increasingly important. A process-oriented coordination approach is introduced which enhances integrated care scenarios by an IT-driven coordination of interorganizational treatment processes – the concept of process-based e-service logistics. The allocation of e-services is based on a model describing services and coordination tasks between roles in a healthcare network. The underlying system’s architecture is presented which implements process-based e-service logistics by designing and executing individual treatment processes, identifying coordination tasks between network actors and dynamically allocating e-services. A solution for automated individualization of processes and e-services based on Case Based Reasoning (CBR) technology is discussed.

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Paper Citation


in Harvard Style

Schicker G., Kaiser C. and Bodendorf F. (2008). PROCESS AND E-SERVICE CUSTOMIZATION - For Coordination in Healthcare Networks . In Proceedings of the First International Conference on Health Informatics - Volume 2: HEALTHINF, (BIOSTEC 2008) ISBN 978-989-8111-16-6, pages 161-166. DOI: 10.5220/0001038801610166


in Bibtex Style

@conference{healthinf08,
author={Günter Schicker and Carolin Kaiser and Freimut Bodendorf},
title={PROCESS AND E-SERVICE CUSTOMIZATION - For Coordination in Healthcare Networks},
booktitle={Proceedings of the First International Conference on Health Informatics - Volume 2: HEALTHINF, (BIOSTEC 2008)},
year={2008},
pages={161-166},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001038801610166},
isbn={978-989-8111-16-6},
}


in EndNote Style

TY - CONF
JO - Proceedings of the First International Conference on Health Informatics - Volume 2: HEALTHINF, (BIOSTEC 2008)
TI - PROCESS AND E-SERVICE CUSTOMIZATION - For Coordination in Healthcare Networks
SN - 978-989-8111-16-6
AU - Schicker G.
AU - Kaiser C.
AU - Bodendorf F.
PY - 2008
SP - 161
EP - 166
DO - 10.5220/0001038801610166