PROCESS MODELING OF THE HEALTH SECTOR USING BPMN: A CASE STUDY

Elvira Rolón, Félix García, Francisco Ruiz, Mario Piattini, Luis Calahorra, Marcial García, Rafael Martin

Abstract

The importance of the analysis, modeling and management of business process is not restricted to a specific enterprise sector. In the field of sanitary management, due to the nature of the service offered, sanitary institutions’ processes are also the basis for decision making focused on achieving their objectives to grant medical assistance of quality. In this work, we will present the application of business processes modeling to the processes of an institution of the health sector, using the BPMN notation. The objective of this work is to show our experience obtained in the elaboration of the conceptual models of some hospital processes that can be used as a basis for others in the collaboration with hospitals for modeling their processes using BPMN. Hospital processes are very complex, and with their graphical visualization, their management and improvements are facilitated by means of the understanding and detection of possible failures.

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Paper Citation


in Harvard Style

Rolón E., García F., Ruiz F., Piattini M., Calahorra L., García M. and Martin R. (2008). PROCESS MODELING OF THE HEALTH SECTOR USING BPMN: A CASE STUDY . In Proceedings of the First International Conference on Health Informatics - Volume 2: HEALTHINF, (BIOSTEC 2008) ISBN 978-989-8111-16-6, pages 173-178. DOI: 10.5220/0001042201730178


in Bibtex Style

@conference{healthinf08,
author={Elvira Rolón and Félix García and Francisco Ruiz and Mario Piattini and Luis Calahorra and Marcial García and Rafael Martin},
title={PROCESS MODELING OF THE HEALTH SECTOR USING BPMN: A CASE STUDY},
booktitle={Proceedings of the First International Conference on Health Informatics - Volume 2: HEALTHINF, (BIOSTEC 2008)},
year={2008},
pages={173-178},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001042201730178},
isbn={978-989-8111-16-6},
}


in EndNote Style

TY - CONF
JO - Proceedings of the First International Conference on Health Informatics - Volume 2: HEALTHINF, (BIOSTEC 2008)
TI - PROCESS MODELING OF THE HEALTH SECTOR USING BPMN: A CASE STUDY
SN - 978-989-8111-16-6
AU - Rolón E.
AU - García F.
AU - Ruiz F.
AU - Piattini M.
AU - Calahorra L.
AU - García M.
AU - Martin R.
PY - 2008
SP - 173
EP - 178
DO - 10.5220/0001042201730178