EMPIRICAL STUDY OF ERP SYSTEMS IMPLEMENTATION COSTS IN SWISS SMES

Catherine Equey, Rob J. Kusters, Sacha Varone, Nicolas Montandon

Abstract

Based on the sparse literature investigating the cost of ERP systems implementation, our research uses data from a survey of Swiss SMEs having implemented ERP in order to test cost drivers. The main innovation is the proposition of an additional classification of cost drivers that focuses on the enterprise itself, rather than on ERP. Particular attention is given to consulting fees as a major factor of implementation cost and a new major cost driver has come to light. “Consultant experience”, not previously mentioned as such in literature, appears as an important aspect of ERP implementation cost. Particular attention must be paid to this factor by the ERP implementation project manager.

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Paper Citation


in Harvard Style

Equey C., J. Kusters R., Varone S. and Montandon N. (2008). EMPIRICAL STUDY OF ERP SYSTEMS IMPLEMENTATION COSTS IN SWISS SMES . In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-8111-36-4, pages 143-148. DOI: 10.5220/0001683601430148


in Bibtex Style

@conference{iceis08,
author={Catherine Equey and Rob J. Kusters and Sacha Varone and Nicolas Montandon},
title={EMPIRICAL STUDY OF ERP SYSTEMS IMPLEMENTATION COSTS IN SWISS SMES},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2008},
pages={143-148},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001683601430148},
isbn={978-989-8111-36-4},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - EMPIRICAL STUDY OF ERP SYSTEMS IMPLEMENTATION COSTS IN SWISS SMES
SN - 978-989-8111-36-4
AU - Equey C.
AU - J. Kusters R.
AU - Varone S.
AU - Montandon N.
PY - 2008
SP - 143
EP - 148
DO - 10.5220/0001683601430148