Oscar Mangisengi, Ngoc Thanh Huynh


An existing challenge is that organizations need to make business processes as the centrepiece of their strategy to enable the processes performing at higher level and to efficiently improve these processes in the global competition. Traditional Data Warehouse and OLAP tools, which have been used for data analysis in the Business Intelligence (BI) systems, are inadequate for delivering information faster to make decisions and to earlier identify failures of a business process. In this paper we propose a closed-loop BI framework that can be used for monitoring and analyzing a business process of an organization, optimizing the business process, and reporting cost based on activities. Business Activity Monitoring (BAM) as data resource of a control system is as the heart of this framework. Furthermore, to support such a BI system, we integrate an extracting, transforming, and loading tool that works based on rules and state of business process activities. We show that some functionalities of our prototype are working well. The tool can automatically transfer data into a data warehouse when conditions of rule and state have been satisfied.


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Paper Citation

in Harvard Style

Mangisengi O. and Thanh Huynh N. (2008). TOWARDS A CLOSED-LOOP BUSINESS INTELLIGENCE FRAMEWORK . In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-8111-36-4, pages 210-217. DOI: 10.5220/0001693602100217

in Bibtex Style

author={Oscar Mangisengi and Ngoc Thanh Huynh},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 1: ICEIS,},

in EndNote Style

JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 1: ICEIS,
SN - 978-989-8111-36-4
AU - Mangisengi O.
AU - Thanh Huynh N.
PY - 2008
SP - 210
EP - 217
DO - 10.5220/0001693602100217