PROMOTING COMMUNICATION AND PARTICIPATION THROUGH ENACTMENTS OF INTERACTION DESIGN SOLUTIONS - A Study Case for Validating Requirements for Digital TV

Elizabeth Furtado, Albert Schilling, Fabrício Fava, Liadina Camargo

Abstract

This paper discusses the use of theatrical techniques in two experiments to attain the following objectives of interaction design: to communicate the cross-cultural users’ needs and expectations for iDTV (interactive Digital TeleVision) services and to explore new ideas in a participatory way. These two objectives are particularly important when systems are involved that are unknown to people, and professionals need to gather the requirements of such systems. In the first experiment, we showed the implication of stories told through theater in order to communicate the purposes of iDTV services to the audience. In the second experiment, we used role-playing in participatory interaction design sessions to explore new ideas with users. The results are described by discussing the strengths and weaknesses of this approach.

References

  1. Bell, G., Blythe, M., & Sengers, P., 2005. Making by Making Strange: Defamiliarization and the Design of Domestic Technologies. ACM Transactions (TOCHI).
  2. Bettelheim, B., 1979. A Psicanálise dos contos de fadas. Rio de Janeiro - Brazil, Editora Paz e Terra.
  3. Bodker, S., 1991. Through the Interface: A Human Activity Approach to User Interface Design. Erlbaum Hillsdale, NJ.
  4. Buchenau, M., Suri, J. F., 2000. Experience Prototyping. Proceedings of the conference on Designing interactive systems: processes, practices, methods, and techniques, New York, United States.
  5. Busatto, C., 2006. A arte de contar histórias no século XXI: tradição e ciberespaço. Petrópolis: Vozes.
  6. Carroll, J., 2000. Making use: Scenario-based design of human-computer interactions. MIT Press.
  7. Cooper, R., 2003. The Essentials of Interaction Design. Wiley.
  8. Dahlback, N., Jonsson, A., and Lars, A., 1993. Wizard of Oz Studies: Why and How, Proc. Int'l Workshop Intelligent User Interfaces (IUI 93), ACM Press.
  9. Dow, S., Saponas, T., Li, Y., Landay J., 2006. External Representations in Ubiquitous Computing Design and the Implications of Design Tools, in. DIS'2006.
  10. Fog, K., Budtz, C., Yakaboylu, B., 2005. Storytelling. Springer.
  11. Furtado, E., Mayora, O., Anastassova, M., Kampf, T., & Vasconcelos, P., 2007. An Investigation of iDTV User Needs in Brazilian and Italian Communities: Preliminary Cross-Cultural Findings. INTERACT - CLIHC 2007, Rio de Janeiro - Brazil.
  12. Furtado E., Kampf T., Piccolo L., Baranauskas C., 2008. Prospecting the Appropriation of the Digital TV in a Brazilian Project. EuroiTV.
  13. Howard, S., Carroll, J., Murphy J., Peck J., Vetere F., 2002. Provoking innovation: acting-out contextual scenarios. In People and Computers XV. London.
  14. McCarthy J and Wright P., 2004. Technology as experience. MIT.
  15. Molin, L., 2004. Wizard of Oz Prototyping for Cooperative Interaction Design of Graphical User Interfaces, Proc. SIGCHI Nordic Conf. HumanComputer Interaction (NordiCHI 04), ACM Press.
  16. Morris, M., Paepcke, A., Winograd, T., Stamberger, J., 2006. Teamtag: exploring centralized versus replicated controls for co-located tabletop Groupware, CHI.
  17. Newell, A. F., Carmichael, A., Morgan, M., Dickinson, A., 2006. The use of theatre in requirements gathering and usability studies, in Interacting with Computers 18. Elsevier.
  18. Norman, D., 2004. Emotional Design. Basic Books.
  19. OPERA-Open PLC European Research Alliance. http://www.ist-opera.org, visited on: 14/02/2007
  20. Rosenfeld, L.; Morville, P., 2002. Information Architecture for the Word Wide Web. 2ed. Sebastopol: O'Reilly.
  21. SAMBA Project. System for Advanced interactive digital television and Mobile services in BrAzil. http://www.ist-samba.eu/, visited on: 05/11/2007.
  22. Tohidi, M., Buxton W., Baechker, R., Sellen A., 2006. Getting the Right Design and the Design Right: Testing Many Is Better Than One, in CHI.
  23. Vasconcelos, P., Fava, F., Kampf, T., Schilling, A., Furtado, M. E. S., 2007. Ethnographic Investigational Methodology and Evaluation on Local Television Channel Creation that Allows Interaction with the Community. In: EUROTV, Italia.
Download


Paper Citation


in Harvard Style

Furtado E., Schilling A., Fava F. and Camargo L. (2008). PROMOTING COMMUNICATION AND PARTICIPATION THROUGH ENACTMENTS OF INTERACTION DESIGN SOLUTIONS - A Study Case for Validating Requirements for Digital TV . In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 5: ICEIS, ISBN 978-989-8111-40-1, pages 268-275. DOI: 10.5220/0001708602680275


in Bibtex Style

@conference{iceis08,
author={Elizabeth Furtado and Albert Schilling and Fabrício Fava and Liadina Camargo},
title={PROMOTING COMMUNICATION AND PARTICIPATION THROUGH ENACTMENTS OF INTERACTION DESIGN SOLUTIONS - A Study Case for Validating Requirements for Digital TV},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 5: ICEIS,},
year={2008},
pages={268-275},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001708602680275},
isbn={978-989-8111-40-1},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 5: ICEIS,
TI - PROMOTING COMMUNICATION AND PARTICIPATION THROUGH ENACTMENTS OF INTERACTION DESIGN SOLUTIONS - A Study Case for Validating Requirements for Digital TV
SN - 978-989-8111-40-1
AU - Furtado E.
AU - Schilling A.
AU - Fava F.
AU - Camargo L.
PY - 2008
SP - 268
EP - 275
DO - 10.5220/0001708602680275