THE HONG KONG GOVERNMENT AUTOMATED PASSENGER CLEARANCE SYSTEM (E-CHANNEL) - A Study of Channel Management Strategies

Tak Ming Lam

Abstract

This paper studies the operation and IT applications in Hong Kong e-channel, including the network, authentication, and database management, the overall benefits and costs, the evaluation of the IT investment justification, followed by potential problems of e-channel and possible solutions, finally, a comparison will be made between Hong Kong e-channel and US e-channel, with further recommendations, followed by a brief conclusion. E-channel is an Automated Passenger Clearance System which was launched on 16 December 2004, in order to enhance the efficiency of the clearance system.

References

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Paper Citation


in Harvard Style

Ming Lam T. (2008). THE HONG KONG GOVERNMENT AUTOMATED PASSENGER CLEARANCE SYSTEM (E-CHANNEL) - A Study of Channel Management Strategies . In Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2008) ISBN 978-989-8111-58-6, pages 470-472. DOI: 10.5220/0001911104700472


in Bibtex Style

@conference{ice-b08,
author={Tak Ming Lam},
title={THE HONG KONG GOVERNMENT AUTOMATED PASSENGER CLEARANCE SYSTEM (E-CHANNEL) - A Study of Channel Management Strategies},
booktitle={Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2008)},
year={2008},
pages={470-472},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001911104700472},
isbn={978-989-8111-58-6},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2008)
TI - THE HONG KONG GOVERNMENT AUTOMATED PASSENGER CLEARANCE SYSTEM (E-CHANNEL) - A Study of Channel Management Strategies
SN - 978-989-8111-58-6
AU - Ming Lam T.
PY - 2008
SP - 470
EP - 472
DO - 10.5220/0001911104700472