E-COMPLEMENTARITY - The Link to e-Business Value

Pedro Soto-Acosta, Angel L. Meroño-Cerdan


In recent years, much debate about the value of e-Business and information technology (IT) has been raised. Although the macro-level effect of IT and e-Business is undisputed, a question remains on whether e-Business can provide differential benefits to individual firms. In this sense, there is a need to further investigate whether and how e-Business creates value. To respond to this challenge, this paper develops a conceptual model, grounded in the resource-based theory, which analyzes the complementarity of Internet resources and e-Business capabilities as source of business value. This model posits three relationships: Internet resources and business value, internal e-Business capabilities and business value, and the complementarity of Internet resources and internal e-Business capabilities. To test hypotheses, a sample comprising 1,010 Spanish firms is employed. The results show that, as hypothesized, Internet resources per se are not positively related to business value and that internal e-Business capabilities have a positive significant impact on business value. In addition, the results offer support for the complementarity of Internet resources and internal e-Business capabilities as source of business value.


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Paper Citation

in Harvard Style

Soto-Acosta P. and L. Meroño-Cerdan A. (2008). E-COMPLEMENTARITY - The Link to e-Business Value . In Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2008) ISBN 978-989-8111-58-6, pages 405-412. DOI: 10.5220/0001912504050412

in Bibtex Style

author={Pedro Soto-Acosta and Angel L. Meroño-Cerdan},
title={E-COMPLEMENTARITY - The Link to e-Business Value},
booktitle={Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2008)},

in EndNote Style

JO - Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2008)
TI - E-COMPLEMENTARITY - The Link to e-Business Value
SN - 978-989-8111-58-6
AU - Soto-Acosta P.
AU - L. Meroño-Cerdan A.
PY - 2008
SP - 405
EP - 412
DO - 10.5220/0001912504050412