IT IN THE EMERGENCY DEPARTMENT - What is the Impact of Technology?

Haleh Ayatollahi, Peter A. Bath, Steve Goodacre

Abstract

Emergency Department Information Systems (EDIS) are commonly used to improve access to patient information at the point of care. While such systems hold great promise, there has been little research evaluating the impact of these systems. To investigate the Emergency Department (ED) staff perceptions of the impact of computerised information systems in this department, a qualitative study was conducted. In this study, data were collected using in-depth semi-structured interviews with the ED staff. In total, 34 interviews were conducted and data were analysed using framework analysis. . The results showed that the impact of information systems could be categorised as individual impact, organisational impact, and impact on patient care. The impact of technology could be positive (e.g., improving the accessibility of information) or negative (e.g., interrupting staff workflow due to system downtime). The results suggest that although clinical information systems are designed to influence clinical practice positively, the likelihood of the negative impacts should not be underestimated. Evaluation studies are needed to investigate the impact of technology as a measure for system success or failure.

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Paper Citation


in Harvard Style

Ayatollahi H., Bath P. and Goodacre S. (2009). IT IN THE EMERGENCY DEPARTMENT - What is the Impact of Technology? . In Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2009) ISBN 978-989-8111-63-0, pages 454-457. DOI: 10.5220/0001539504540457


in Bibtex Style

@conference{healthinf09,
author={Haleh Ayatollahi and Peter A. Bath and Steve Goodacre},
title={IT IN THE EMERGENCY DEPARTMENT - What is the Impact of Technology?},
booktitle={Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2009)},
year={2009},
pages={454-457},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001539504540457},
isbn={978-989-8111-63-0},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2009)
TI - IT IN THE EMERGENCY DEPARTMENT - What is the Impact of Technology?
SN - 978-989-8111-63-0
AU - Ayatollahi H.
AU - Bath P.
AU - Goodacre S.
PY - 2009
SP - 454
EP - 457
DO - 10.5220/0001539504540457