CHARACTERIZATION OF e-BANKING TECHNOLOGICAL SOLUTIONS IN PORTUGAL

Juliana Tavares, Ramiro Gonçalves, Paulo Martins

Abstract

Economic activities are part of everyday life since always. The banking sector has a large dimension that exists for a long time, doing a major contribution to economic growth in Portugal. In this new millennium the advent of Internet has had a significant impact on the banking service that is traditionally offered by banks to customers. With help of the Internet, customers can access its banking services anytime, anywhere, since Internet access is available. This service is called Electronic Banking (EB), being in explosive growth in many countries, transforming the traditional banking practices. With this paper, we intend review, evaluate and characterize the technological solutions of EB in Portugal.

References

  1. Awamleh, R. and C. Fernandes (2005). "Internet Banking: An empirical investigation into the extent of adoption by banks and the determinants of customer satisfaction in the United Arab Emirates." Journal of Internet Banking and Commerce 9.
  2. Al-Mudimigh, A. S. (2007). "E-Business Strategy in an Online Banking Services A Case Study." Journal of Internet Banking and Commerce 12: 1-8.
  3. APB (2007). Dados sobre a Banca em Portugal, Associação Portuguesa de Bancos: 183.
  4. Blanchard, O. (2006). "Adjustment within the euro. The difficult case of Portugal." Portuguese Economic Journal: 1-21.
  5. BP (2008). Indicadores de Conjuntura Banco de Portugal: 1-20.
  6. Beck, H. (2001). "Banking is essential, banks are not. The future of financial intermediation in the age of the Internet." ACM - Digital Library 3: 16.
  7. Gopalakrishnan, et al. (2003). "A multilevel analysis of factors influencing the adoption of Internet Banking." Engineering Management, IEEE Transactions 50.
  8. Guru, B. K., B. Shanmugam, et al. (2003). "An Evaluation Of Internet Banking Sites In Islamic Countries." Journal of Internet Banking and Commerce.
  9. Goi, C. L. (2006). "Factors Influence Development of EBanking in Malaysia." Journal of Internet Banking and Commerce 11(2).
  10. Liao, Z. and M. T. Cheung (2003). Challenges to Internet e-banking Communications of the ACM archive.
  11. Lichtenstein, S. and K. Williamson (2006). "Understanding Consumer Adoption of Internet Banking:An Interpretive Study in the Australian Banking Context." Journal of Electronic Commerce Research 7: 50-66.
  12. Miranda, F. J., R. Cortés, et al. (2006). "Quantitative Evaluation of e-Banking Web Sites: an Empirical Study of Spanish Banks." The Electronic Journal Information Systems Evaluation 9: 73 - 82.
  13. Perumal, V. and B. Shanmugam (2004). "Internet Banking: Boon or Bane ?" Journal of Internet Banking and Commerce.
Download


Paper Citation


in Harvard Style

Tavares J., Gonçalves R. and Martins P. (2009). CHARACTERIZATION OF e-BANKING TECHNOLOGICAL SOLUTIONS IN PORTUGAL . In Proceedings of the Fifth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 978-989-8111-81-4, pages 577-580. DOI: 10.5220/0001842405770580


in Bibtex Style

@conference{webist09,
author={Juliana Tavares and Ramiro Gonçalves and Paulo Martins},
title={CHARACTERIZATION OF e-BANKING TECHNOLOGICAL SOLUTIONS IN PORTUGAL},
booktitle={Proceedings of the Fifth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2009},
pages={577-580},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001842405770580},
isbn={978-989-8111-81-4},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Fifth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - CHARACTERIZATION OF e-BANKING TECHNOLOGICAL SOLUTIONS IN PORTUGAL
SN - 978-989-8111-81-4
AU - Tavares J.
AU - Gonçalves R.
AU - Martins P.
PY - 2009
SP - 577
EP - 580
DO - 10.5220/0001842405770580