INTRODUCING REAL-TIME BUSINESS CASE DATABASE - An Approach to Improve System Maintenance of Complex Application Landscapes

Oliver Daute

Abstract

While system maintenance of single systems is under control nowadays, new challenges come up due to the use of linked up software applications in order to implement business scenarios. Numerous business processes exchange data across complex application landscapes, for that they use various applications and compute data. The technology underneath has to provide a stable environment maintaining diverse software, databases and operating system components. The challenge is to keep the application environment under control at any given time. The goal is to avoid incidents to business processes and to sustain the application landscape with regard to smaller and larger changes. For system maintenance of complex environments information about process run-states is indispensable, for example when parts of a system environment must be restored. This paper introduces the Real-Time Business Case Database (RT-BCDB) to control business processes and improve maintenance activities in complex application landscapes. It is about a concept, to gain more transparency and visibility of business processes activities. RT-BCDB stores information about business cases and theirs run-states continuously. Service frameworks such as IT Service Management (ITIL) can benefit of RT-BCDB as well.

References

  1. Kobbacy, Khairy A.H.; Murthy, D.N. Prabhakar, 2008 Complex System Maintenance Handbook, Springer Series in Reliability Engineering
  2. Scheer, 2003. Modellierungsmethoden Metamodelle
  3. Daute, O., 2004: Representation of Business Information Flow with an Extension for UML, ICEIS 6th Conference on Enterprise Information Systems
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Paper Citation


in Harvard Style

Daute O. (2009). INTRODUCING REAL-TIME BUSINESS CASE DATABASE - An Approach to Improve System Maintenance of Complex Application Landscapes . In Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-8111-84-5, pages 202-207. DOI: 10.5220/0002009402020207


in Bibtex Style

@conference{iceis09,
author={Oliver Daute},
title={INTRODUCING REAL-TIME BUSINESS CASE DATABASE - An Approach to Improve System Maintenance of Complex Application Landscapes},
booktitle={Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2009},
pages={202-207},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002009402020207},
isbn={978-989-8111-84-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - INTRODUCING REAL-TIME BUSINESS CASE DATABASE - An Approach to Improve System Maintenance of Complex Application Landscapes
SN - 978-989-8111-84-5
AU - Daute O.
PY - 2009
SP - 202
EP - 207
DO - 10.5220/0002009402020207