Usability Study on Dutch e-Recruiting Services: Limitations and Possibilities from the Applicants' Perspective

Chris Jansen, Elfi Ettinger, Celeste Wilderom

Abstract

In this research, applicants' perceived expectations, limitations and service improvements concerning two Dutch e-Recruiting services (monsterboard.nl and vacant.nl) are investigated. Data from interviews and videotapes have been analysed. The main perceived limitation in regard to e-Recruiting sites is the lack of personal communication and contact. The majority of usability problems stem from layout issues (monsterboard.nl), search functionality (vacant.nl) and lack of information (both). Better search and matching functions and the inclusion of personal elements into e-Recruiting service offerings were the foremost desires of users.

References

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Paper Citation


in Harvard Style

Jansen C., Ettinger E. and Wilderom C. (2009). Usability Study on Dutch e-Recruiting Services: Limitations and Possibilities from the Applicants' Perspective . In Proceedings of the 3rd International Workshop on Human Resource Information Systems - Volume 1: HRIS, (ICEIS 2009) ISBN 978-989-8111-97-5, pages 120-128. DOI: 10.5220/0002202401200128


in Bibtex Style

@conference{hris09,
author={Chris Jansen and Elfi Ettinger and Celeste Wilderom},
title={Usability Study on Dutch e-Recruiting Services: Limitations and Possibilities from the Applicants' Perspective},
booktitle={Proceedings of the 3rd International Workshop on Human Resource Information Systems - Volume 1: HRIS, (ICEIS 2009)},
year={2009},
pages={120-128},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002202401200128},
isbn={978-989-8111-97-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 3rd International Workshop on Human Resource Information Systems - Volume 1: HRIS, (ICEIS 2009)
TI - Usability Study on Dutch e-Recruiting Services: Limitations and Possibilities from the Applicants' Perspective
SN - 978-989-8111-97-5
AU - Jansen C.
AU - Ettinger E.
AU - Wilderom C.
PY - 2009
SP - 120
EP - 128
DO - 10.5220/0002202401200128