EXPLORING THE VALUE OF ENTERPRISE WIKIS - A Multiple-Case Study

Alexander Stocker, Klaus Tochtermann

Abstract

We present the results of our explorative multiple-case study investigating concept, implementation and utilization of internal wikis in three Austrian enterprises. We collected all data during structured interviews with internal knowledge management experts responsible for the wiki implementation and from online surveys of non-executives employees being users. Our contribution was highly motivated from the continuing discussion on Corporate Web 2.0 and Enterprise 2.0 and unfortunately, the lack of well-grounded empirical studies by contrast. We feel that challenges and benefits of Web 2.0 technologies and applications for the enterprise are just starting to be systematically explored.

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Paper Citation


in Harvard Style

Stocker A. and Tochtermann K. (2009). EXPLORING THE VALUE OF ENTERPRISE WIKIS - A Multiple-Case Study . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009) ISBN 978-989-674-013-9, pages 5-12. DOI: 10.5220/0002273200050012


in Bibtex Style

@conference{kmis09,
author={Alexander Stocker and Klaus Tochtermann},
title={EXPLORING THE VALUE OF ENTERPRISE WIKIS - A Multiple-Case Study},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009)},
year={2009},
pages={5-12},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002273200050012},
isbn={978-989-674-013-9},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009)
TI - EXPLORING THE VALUE OF ENTERPRISE WIKIS - A Multiple-Case Study
SN - 978-989-674-013-9
AU - Stocker A.
AU - Tochtermann K.
PY - 2009
SP - 5
EP - 12
DO - 10.5220/0002273200050012