CONTRACT SERVICES FOR POST-DISCOVERY GUARANTEE MANAGEMENT

Josef Spillner, Bastian Buder, Torsten Schiefer, Alexander Schill

2009

Abstract

Contract services let service providers and consumers manage service level agreements (SLAs) and other contractual documents. These services let users negotiate SLAs, select tariffs, submit selected service offerings to auctions, view and manage running contracts and finally submit feedback about the satisfaction with the usage of contract-bound services. We define a number of contract services specifically for consumers which run as platform-level services with a common associated user interface called Contract Wizard. The increased interactivity over purely autonomous approaches is crucial for a wider acceptance of contract-bound service execution.

References

  1. Br, M. (2008). Steuerung der Nutzung von Web Services durch Vertrge und Bezahloptionen. Thesis, Technische Universitt Dresden.
  2. Braun, I., Reichert, S., Spillner, J., Strunk, A., and Schill, A. (2008). Zusicherung nichtfunktionaler Eigenschaften und Dienstgte im Future Internet of Services. PIK - Praxis der Informationsverarbeitung und Kommunikation, 31(04/08):225-231.
  3. Frankova, G., Malfatti, D., , and Aiello, M. (2006). Semantics and Extensions of WS-Agreement. Journal of Software (JSW), 1(01):23-31.
  4. Lehmann, S. and Buxmann, P. (2008). Preisstrategien fr Software- und Serviceanbieter. In Schriften zur Quantitativen Betriebswirtschaftslehre, number 4.
  5. Ludwig, A. and Franczyk, B. (2006). SLA Lifecycle Management in Services Grid - Requirements and Current Efforts Analysis. In Proceedings of the 4th International Conference on Grid Services Engineering and Management (GSEM), pages 219-246. Erfurt, Germany.
  6. Maximilien, E. M. and Singh, M. P. (2002). Reputation and Endorsement for Web Services. ACM SIGecom Exchanges, 3(1):24-31.
  7. Parrilli, D. (2008). SLAs and Legal Issues. In Workshop on Infrastructure Services from a Business Perspective. ServiceWave, Madrid, Spain.
  8. Stoyanova, G., Buder, B., Strunk, A., and Braun, I. (2008). ConQo A Context- and QoS-Aware Service Discovery. In Proceedings of IADIS Intl. Conference WWW/Internet. Freiburg, Germany.
  9. Tian, M., Gramm, A., Ritter, H., Schiller, J. H., and Winter, R. (2004). A Survey of current Approaches towards Specification and Management of Quality of Service for Web Services. PIK - Praxis der Informationsverarbeitung und Kommunikation, 27(03/04):132-139.
  10. Truong, H.-L., Gangadharan, G., Treiber, M., Dustdar, S., and D'Andrea, V. (2008). On Reconciliation of Contractual Concerns of Web Services. In 2nd Non Functional Properties and Service Level Agreements in Service Oriented Computing Workshop (NFPSLASOC). Dublin, Ireland.
  11. van Dinther, C., Holtmann, C., Setzer, T., Stage, A., and Stathel, S. (2008). Auctions for Service Brokerage in Business Value Networks. In Group Decision and Negotiation. Coimbra, Portugal.
  12. Wang, C., Wang, G., Wang, H., Chen, A., and Santiago (2007). Quality of Service Contract Specification, Establishment, and Monitoring for Service Level Management. Journal of Object Technology, Special Issue, 6(11):25-44.
Download


Paper Citation


in Harvard Style

Spillner J., Buder B., Schiefer T. and Schill A. (2009). CONTRACT SERVICES FOR POST-DISCOVERY GUARANTEE MANAGEMENT . In Proceedings of the 4th International Conference on Software and Data Technologies - Volume 2: ACT4SOC-EHST, (ICSOFT 2009) ISBN 978-989-674-010-8, pages 369-375. DOI: 10.5220/0002285903690375


in Bibtex Style

@conference{act4soc-ehst09,
author={Josef Spillner and Bastian Buder and Torsten Schiefer and Alexander Schill},
title={CONTRACT SERVICES FOR POST-DISCOVERY GUARANTEE MANAGEMENT},
booktitle={Proceedings of the 4th International Conference on Software and Data Technologies - Volume 2: ACT4SOC-EHST, (ICSOFT 2009)},
year={2009},
pages={369-375},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002285903690375},
isbn={978-989-674-010-8},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 4th International Conference on Software and Data Technologies - Volume 2: ACT4SOC-EHST, (ICSOFT 2009)
TI - CONTRACT SERVICES FOR POST-DISCOVERY GUARANTEE MANAGEMENT
SN - 978-989-674-010-8
AU - Spillner J.
AU - Buder B.
AU - Schiefer T.
AU - Schill A.
PY - 2009
SP - 369
EP - 375
DO - 10.5220/0002285903690375