HEALTHCARE PROCESS IMPROVEMENT USING SIMULATION

Nadja Damij, Talib Damij

Abstract

This study is concerned with business process modelling and improvement as an essential work in creating a successful and competitive enterprise. To achieve this goal, we use a technique called the Activity Table to develop an as-is process model. When the process model is created, it must be checked and validate to find out if it reflects the real process. Then the model is analysed carefully using different "what-if" questions. Scenarios of process behaviour are then simulated to find out their impact on process performance and to compare them in order to choose the best solution. The business process ‘‘Surgery” is used as an example to demonstrate the implementation of the methodology.

References

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Paper Citation


in Harvard Style

Damij N. and Damij T. (2010). HEALTHCARE PROCESS IMPROVEMENT USING SIMULATION . In Proceedings of the Third International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2010) ISBN 978-989-674-016-0, pages 422-427. DOI: 10.5220/0002717504220427


in Bibtex Style

@conference{healthinf10,
author={Nadja Damij and Talib Damij},
title={HEALTHCARE PROCESS IMPROVEMENT USING SIMULATION},
booktitle={Proceedings of the Third International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2010)},
year={2010},
pages={422-427},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002717504220427},
isbn={978-989-674-016-0},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Third International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2010)
TI - HEALTHCARE PROCESS IMPROVEMENT USING SIMULATION
SN - 978-989-674-016-0
AU - Damij N.
AU - Damij T.
PY - 2010
SP - 422
EP - 427
DO - 10.5220/0002717504220427