REFINING THE TRUSTWORTHINESS ASSESSMENT OF SUPPLIERS THROUGH EXTRACTION OF STEREOTYPES

Joana Urbano, Ana Paula Rocha, Eugénio Oliveira

Abstract

Trust management is nowadays considered a promising enabler technology to extend the automation of the supply chain to the search, evaluation and selection of suppliers located world-wide. Current agent-based Computational Trust and Reputation (CTR) systems concern the representation, dissemination and aggregation of trust evidences for trustworthiness assessment, and some recent proposals are moving towards situation-aware solutions that allow the estimation of trust when the information about a given supplier is scarce or even null. However, these enhanced, situation-aware proposals rely on ontology-like techniques that are not fine grained enough to detect light, but relevant, tendencies on supplier’s behaviour. In this paper, we propose a technique that allows the extraction of positive and negative tendencies of suppliers in the fulfilment of established contracts. This technique can be used with any of the existing “traditional” CTR systems, improving their ability in selectively selecting a partner based on the characteristics of the situation in evaluation. In this paper, we test our proposal using an aggregation engine that embeds important properties of the dynamics of trust building.

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Paper Citation


in Harvard Style

Urbano J., Paula Rocha A. and Oliveira E. (2010). REFINING THE TRUSTWORTHINESS ASSESSMENT OF SUPPLIERS THROUGH EXTRACTION OF STEREOTYPES . In Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-8425-05-8, pages 85-92. DOI: 10.5220/0002908600850092


in Bibtex Style

@conference{iceis10,
author={Joana Urbano and Ana Paula Rocha and Eugénio Oliveira},
title={REFINING THE TRUSTWORTHINESS ASSESSMENT OF SUPPLIERS THROUGH EXTRACTION OF STEREOTYPES},
booktitle={Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2010},
pages={85-92},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002908600850092},
isbn={978-989-8425-05-8},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - REFINING THE TRUSTWORTHINESS ASSESSMENT OF SUPPLIERS THROUGH EXTRACTION OF STEREOTYPES
SN - 978-989-8425-05-8
AU - Urbano J.
AU - Paula Rocha A.
AU - Oliveira E.
PY - 2010
SP - 85
EP - 92
DO - 10.5220/0002908600850092