COLLABORATIVE BUSINESS PROCESS ELICITATION THROUGH GROUP STORYTELLING

João Carlos de A. R. Gonçalves, Flávia Santoro, Fernanda Baião

Abstract

Business Process Modelling remains a costly and complex task for most organizations. One of the main difficulties lies on the process elicitation phase, where the process analyst attempts to extract information from the process’ participants and other resources involved. This paper describes a case study in which a previously proposed Story Mining method was applied. The Story Mining method and its supporting tool, ProcessTeller, makes use of collaborative storytelling and natural language processing techniques for a semi-automatic extraction of BPMN-compliant business process elements from text.

References

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Paper Citation


in Harvard Style

Carlos de A. R. Gonçalves J., Santoro F. and Baião F. (2010). COLLABORATIVE BUSINESS PROCESS ELICITATION THROUGH GROUP STORYTELLING . In Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-8425-06-5, pages 295-300. DOI: 10.5220/0002910002950300


in Bibtex Style

@conference{iceis10,
author={João Carlos de A. R. Gonçalves and Flávia Santoro and Fernanda Baião},
title={COLLABORATIVE BUSINESS PROCESS ELICITATION THROUGH GROUP STORYTELLING },
booktitle={Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2010},
pages={295-300},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002910002950300},
isbn={978-989-8425-06-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - COLLABORATIVE BUSINESS PROCESS ELICITATION THROUGH GROUP STORYTELLING
SN - 978-989-8425-06-5
AU - Carlos de A. R. Gonçalves J.
AU - Santoro F.
AU - Baião F.
PY - 2010
SP - 295
EP - 300
DO - 10.5220/0002910002950300