REPLANTING THE ANSWER GARDEN - Cultivating Expertise through Decision Support Technology

Stephen R. Diasio, Núria Agell

Abstract

A growing body of literature established within the information technology field has focused on augmenting organizational knowledge and expertise. Due to increasing environmental complexity and changing technology the exogenous assumptions found within must be readdressed. Expert systems, group decision support systems, and collective intelligence tools are presented to illustrate how expertise needed in organizational decision-making is changing and may not reside within the traditional organizational boundaries. This paper suggests future research streams of how expertise can be cultivated through decision support technologies and how organizational expertise and problem-solving can be augmented reflecting the changing roles of experts and non-experts.

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Paper Citation


in Harvard Style

R. Diasio S. and Agell N. (2010). REPLANTING THE ANSWER GARDEN - Cultivating Expertise through Decision Support Technology . In Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-8425-05-8, pages 373-378. DOI: 10.5220/0003019703730378


in Bibtex Style

@conference{iceis10,
author={Stephen R. Diasio and Núria Agell},
title={REPLANTING THE ANSWER GARDEN - Cultivating Expertise through Decision Support Technology},
booktitle={Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2010},
pages={373-378},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003019703730378},
isbn={978-989-8425-05-8},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - REPLANTING THE ANSWER GARDEN - Cultivating Expertise through Decision Support Technology
SN - 978-989-8425-05-8
AU - R. Diasio S.
AU - Agell N.
PY - 2010
SP - 373
EP - 378
DO - 10.5220/0003019703730378