IDENTIFYING BARRIERS AND CHALLENGES ASSOCIATED WITH CAMPUS PORTALS ADOPTION - A Comparative Case Study of Saudi and UK Universities

Mohammed Altayar, N. Ben Fairweather, Neil McBride

Abstract

Enterprise Information Portals have become crucial components in contemporary organisations, and universities and other higher education institutions are not exempt. While there are many studies concerning the adoption, implementation and utilisation of EIPs in organisations, there are few studies that touch this issue in the academic environment. The aim of this paper is to report findings on the challenges associated with the adoption of campus portals. This study adopts a comparative qualitative research approach based on multiple case studies in Saudi and UK universities. A research methodology was designed to conduct the research and to collect data through semi-structured interviews and documentation, and then analysed using various qualitative data analysis techniques such as coding and categorising, cross-interview analysis and document analysis. The findings show that there are many barriers and challenges that may arise as a result of campus portals adoption including: organisational, technical, users, innovation, and financial related challenges. To overcome such challenges, we argue that a strong business case must be established from the outset of the project to drive the portal agendas and to address all aspects related to the project. Finally, the paper proposes a model and concludes with the main findings and provides some recommendations.

References

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Paper Citation


in Harvard Style

Altayar M., Ben Fairweather N. and McBride N. (2010). IDENTIFYING BARRIERS AND CHALLENGES ASSOCIATED WITH CAMPUS PORTALS ADOPTION - A Comparative Case Study of Saudi and UK Universities . In Proceedings of the Multi-Conference on Innovative Developments in ICT - Volume 1: ICITIE, (INNOV 2010) ISBN 978-989-8425-15-7, pages 195-205. DOI: 10.5220/0003021801950205


in Bibtex Style

@conference{icitie10,
author={Mohammed Altayar and N. Ben Fairweather and Neil McBride},
title={IDENTIFYING BARRIERS AND CHALLENGES ASSOCIATED WITH CAMPUS PORTALS ADOPTION - A Comparative Case Study of Saudi and UK Universities },
booktitle={Proceedings of the Multi-Conference on Innovative Developments in ICT - Volume 1: ICITIE, (INNOV 2010)},
year={2010},
pages={195-205},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003021801950205},
isbn={978-989-8425-15-7},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Multi-Conference on Innovative Developments in ICT - Volume 1: ICITIE, (INNOV 2010)
TI - IDENTIFYING BARRIERS AND CHALLENGES ASSOCIATED WITH CAMPUS PORTALS ADOPTION - A Comparative Case Study of Saudi and UK Universities
SN - 978-989-8425-15-7
AU - Altayar M.
AU - Ben Fairweather N.
AU - McBride N.
PY - 2010
SP - 195
EP - 205
DO - 10.5220/0003021801950205