EVALUATION OF A TELERADIOLOGY SYSTEM - Impact and User Satisfaction

Carla Pereira, Ana Ferreira, Luis Antunes

Abstract

Teleradiology is the acquisition and transmission of radiologic images and respective diagnosis from a different location where the patient performed the exam. A teleradiology system was implemented in the ACES Alto Trás-os-Montes I Nordeste, in the Northeast of Portugal in 2008, aiming to overcome the shortage of this healthcare resource and expertise in the region. The main objective of this paper is to assess users’ satisfaction with the use of the teleradiology system presented above and investigate the main changes and impact that this system had for the patients and healthcare professionals involved in the process. Focus groups were applied and allowed to ascertaining the users’ perspectives regard the system. The main characteristic of the participants was that they used the system to perform their work on a daily basis or they benefited from its use. A focus group was performed for each of the three categories: Radiology Technicians, Primary Care Physicians and Patients, and they lasted one hour on average. Both healthcare professionals and patients have benefited with the introduction of the teleradiology system. The methodology applied allowed to better explore why it is so for each different group and for the various aspects of the system.

References

  1. Coelho, P., et al., 2009. Perceptions, attitudes and knowledge of evidence-based medicine in primary care in Spain: a study protocol. BMC Health Services Research, 9:80.
  2. Curry, L., et al., 2009. Qualitative and Mixed Methods Provide Unique Contributions to Outcomes Research. Circulation; 119;1442-1452.
  3. Ferreira, A., et al., 2010. Grounding information security in healthcare. Int. J. Med. Inform. Apr, 79(4): 268-283.
  4. Keny, Lm, Lau, Ls., 2008. Clinical teleradiology-the purpose of principles. MJA. 188 (4): 197-198.
  5. Rabiee, F., 2004. Focus-group interview and data analysis, Proceedings of the Nutrition Society, 63, 655-660.
  6. Romero G., et al. 2008. Telemedicine and Teledermatology (I): concepts and applications. Actas Dermosifiliogr. 99(7):506-22.
  7. RSNA - Radiological Society of North America. 2010. Available at: http://www.rsna.org/Technology/DI COM/index.cfm.
  8. Thrall, Jh., 2005. Reinventing radiology in the digital age. Part II. New directions and new stakeholder value. Radiology. 237(1):15-8.
  9. Thrall, Jh., 2007. Teleradiology. Part I. History and clinical applications. Radiology.243:613-617.
  10. Thrall, Jh., 2007. Teleradiology. Part II. Limitations, risks, and opportunities. Radiology. 244(2):325-8.
  11. White, P., 2002. Legal issues in teleradiology-distant thoughts! Br J Radiol. 75(891):201-6.
Download


Paper Citation


in Harvard Style

Pereira C., Ferreira A. and Antunes L. (2011). EVALUATION OF A TELERADIOLOGY SYSTEM - Impact and User Satisfaction . In Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2011) ISBN 978-989-8425-34-8, pages 295-302. DOI: 10.5220/0003165702950302


in Bibtex Style

@conference{healthinf11,
author={Carla Pereira and Ana Ferreira and Luis Antunes},
title={EVALUATION OF A TELERADIOLOGY SYSTEM - Impact and User Satisfaction},
booktitle={Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2011)},
year={2011},
pages={295-302},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003165702950302},
isbn={978-989-8425-34-8},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2011)
TI - EVALUATION OF A TELERADIOLOGY SYSTEM - Impact and User Satisfaction
SN - 978-989-8425-34-8
AU - Pereira C.
AU - Ferreira A.
AU - Antunes L.
PY - 2011
SP - 295
EP - 302
DO - 10.5220/0003165702950302