OP2A - Assessing the Quality of the Portal of Open Source Software Products

Gabriele Basilico, Luigi Lavazza, Sandro Morasca, Davide Taibi, Davide Tosi

Abstract

Open Source Software (OSS) communities do not often invest in marketing strategies to promote their products in a competitive way. Even the home pages of the web portals of well-known OSS products show technicalities and details that are not relevant for a fast and effective evaluation of the product’s qualities. So, final users and even developers, who are interested in evaluating and potentially adopting an OSS product, are often negatively impressed by the quality perception they have from the web portal of the product and turn to proprietary software solutions or fail to adopt OSS that may be useful in their activities. In this paper, we define an evaluation model and we derive a checklist that OSS developers and web masters can use to design their web portals with all the contents that are expected to be of interest for OSS final users. We exemplify the use of the model by applying it to the Apache Tomcat web portal and we apply the model to 22 well-known OSS portals.

References

  1. O'Reilly CodeZoo SpikeSource community initiative, being sponsored by Carnegie Mellon West Center for Open Source Investigation and Intel. “Business Readiness Rating for Open Source - A Proposed Open Standard to Facilitate Assessment and Adoption of Open Source Software”, August 2005.
  2. Duijnhouwer F-W., Widdows C., “Expert Letter Open Source Maturity Model”. Capgemini, 2003.
  3. Atos Origin, “Method for Qualification and Selection of Open Source Software (QSOS)”. Web published: http://www.qsos.org (Last visited: Jan., 2011).
  4. Taibi D., Lavazza L., Morasca S., “OpenBQR: a framework for the assessment of OSS”, Proceedings of the Third International Conference on Open Source Systems (OSS), Limerick, Ireland, June 2007. Springer, pp. 173-186.
  5. Del Bianco V., Chinosi M, Lavazza L., Morasca S., Taibi D. “How European software industry perceives OSS trustworthiness and what are the specific criteria to establish trust in OSS”. Deliverable A5.D.1.5.1 - QualiPSo project - October 2008. Web published: www.qualipso.eu/node/45. (Last visited: Jan., 2011).
  6. Lavazza L., Morasca S., Taibi D., Tosi D., “Analysis of relevant open source projects”. Deliverable A5.D.1.5.2 - QualiPSo project - October 2008. Web published: www.qualipso.eu/node/84. (Last visited: Jan., 2011).
  7. Correia J. P., Visser J., “Certification of technical Quality of Software”. Proceedings of the OpenCert Workshop, Italy, 2008.
  8. Mockus A., Fielding R. and Herbsleb. “A case study of OS software development: the Apache server”. Proceedings of the 22nd International Conference on Software Engineering (ICSE), May 2000, Limerick, pp. 263-272.
  9. Del Bianco, V., Lavazza, I., Morasca, I., Taibi, D., Tosi, D. “An Investigation of the users' perception of OSS quality”. Proceedings of the 6th International Conference on Open Source Systems (OSS), May/June 2010, Notre Dame, IN, USA.
  10. Stamelos, I., Angelis, L., Oikonomou, A., Bleris, G.L., “Code Quality Analysis in Open-Source Software Development”, Information Systems Journal, 2nd Special Issue on OS Software, 12(1), January 2002, pp. 43-60.
  11. Koch, S. and Schneider, G. “Results from software engineering research into OS development projects using public data”. Web published. (Last visited: Jan. 2011). http://opensource.mit.edu/papers/koch-ossoft wareengineering.pdf.
  12. Mockus, R.T. Fielding, J.D. Herbsleb, 2002: “Two Case Studies of Open Source Development: Apache and Mozilla”. ACM Transactions on Software Engineering and Methodology Vol.11, No. 3, 2002, pp. 309-346.
  13. Nielsen, J., Norman, D.: “Usability On The Web Isn't A Luxury”, InformationWeek, February 2000.
  14. Nielsen, J., “User Interface Directions for the Web”, Communications of the ACM, Vol. 42, No. 1, 1999, pp. 65-72.
  15. Goode S., “Something for Nothing: Management Rejection of Open Source Software Australia's Top Firms”, Information & Management, vol. 42, 2005, pp. 669-681.
  16. Minelle, F., Stolfi, F. e Raiss, G., “A proposal for a certification scheme for the Italian Public Administration web sites quality”, W3C - Euroweb Conference. Italy, 2001.
  17. Golden B., “Making Open Source Ready for the Enterprise: The open Source Opportunities for Canada's Information and Communications Technology Sector”, Information & Management, vol. 42, 2005, pp. 669 - 681.
  18. Ruffatti G., Oltolina S., Tura D., Damiani E., Bellettini C., Colombo A., Frati F., “New Trends Towards Process Modelling: Spago4Q”, Trust in Open-Source Software (TOSS), Limerick, June 2007.
  19. Sourceforge Web page: http://www.sourceforge.net (Last visited: Jan. 2011).
  20. QualiPSo Web page: http://www.qualipso.org (Last visited: Jan. 2011).
  21. Wasserman, A., Pal, M., Chan, C., “Business Readiness Rating Project”, Whitepaper 2005 RFC 1, http://www.openbrr.org/wiki/images/d/da/BRR_white paper_2005RFC1.pdf (Last visited: Jan., 2011).
  22. International Standardization Organization. “ISO 9001:2008”. Web published: www.iso.org. (Last visited: Jan. 2011).
  23. Golden, B., “Making Open Source Ready for the Enterprise: The Open Source Maturity Model”, from “Succeeding with Open Source”, Addison-Wesley, 2005.
  24. Apache Tomcat Web Site: http://tomcat.apache.org/ (Last visited: Jan. 2011).
  25. W3C raccomandation, Web Content Accessibility Guidelines (WCAG) 2.0, 2008. Web published: http://www.w3.org/TR/WCAG20/ (Last visited: Sept. 2010).
  26. Arnesen L. P., Dimiti J. M., Ingvoldstad J., Nergaard A., Sitaula N. K., “SourceForge Analysis, Evaluation and Improvements”, Technical Report, May 2000, University of Oslo.
  27. Jacob R. J., “The use of eye movements in humancomputer interaction techniques: what you look at is what you get”. ACM Transaction on Inf. Syst., Vol.9, No. 2 (Apr. 1991), pp. 152-169.
  28. Pike, C., Gao, D., Udell, R., “Web Page Usability Analysis”, Technical Report, December 2003, Pennsylvania State University.
  29. FSF Free Software Foundation Web Page: www.fsf.org. (Last visited: Jan. 2011).
  30. OP2A: http://www.op2a.org (Last visited: Jan. 2011).
  31. Nielsen, J., and Landauer, T. K.: "A mathematical model of the finding of usability problems," Proceedings of ACM INTERCHI'93 Conference, 1993, pp. 206-213.
Download


Paper Citation


in Harvard Style

Basilico G., Lavazza L., Morasca S., Taibi D. and Tosi D. (2011). OP2A - Assessing the Quality of the Portal of Open Source Software Products . In Proceedings of the 7th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 978-989-8425-51-5, pages 184-193. DOI: 10.5220/0003275201840193


in Bibtex Style

@conference{webist11,
author={Gabriele Basilico and Luigi Lavazza and Sandro Morasca and Davide Taibi and Davide Tosi},
title={OP2A - Assessing the Quality of the Portal of Open Source Software Products},
booktitle={Proceedings of the 7th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2011},
pages={184-193},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003275201840193},
isbn={978-989-8425-51-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 7th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - OP2A - Assessing the Quality of the Portal of Open Source Software Products
SN - 978-989-8425-51-5
AU - Basilico G.
AU - Lavazza L.
AU - Morasca S.
AU - Taibi D.
AU - Tosi D.
PY - 2011
SP - 184
EP - 193
DO - 10.5220/0003275201840193