SOCIO-ENGINEERING METHODOLOGY FOR CLOUD COMPUTING ANALYSIS

Irit Hadar, Ethan Hadar, Debra J. Danielson

Abstract

Detecting potential cloud computing services is part of business direction and strategic planning of enterprise IT management companies. However, this relative new territory examination requires careful analysis that incorporates both external and internal organization perspectives. The socio-engineering methodology for cloud computing analysis (SEC) employed in this paper is aimed at discovering the potential cloud services that are of interest to the company as a whole. The investigation results were inserted into the company strategic technological evaluation process. The methodology was based on both qualitative and quantitative analysis techniques, incorporating interviews, surveys, questioners and an iterative review process. The results formed the company’s cloud taxonomy, as well as highlighted 4 main players and 18 potential domains of services.

References

  1. Aviv, I., Levy, M. and Hadar, I. (2008) Socio-Engineering Knowledge Audit Methodology (SEKAM) for Analyzing End-User Requirements. Proceedings of OSRA EIS&KM, International Conference of Information Systems (ICIS) 2008, Paris, France.
  2. Bassey, M. (1999) “Chapter 7: Methods of enquiry and the conduct of case study research”, in Case Study Research in Educational Settings, Buckingham, UK: Open University Press, pp. 65-91.
  3. Seaman, C. B. (1999) "Qualitative Methods in Empirical Studies of Software Engineering," IEEE Transactions on Software Engineering, vol. 25, no. 4, pp. 557-572, July/August, 1999.
  4. Champlain, J. J. (2003) Auditing Information Systems, Second Edition. John Wiley and Sons, Inc. April 2003.
  5. Denzin, N., and Lincoln, Y. (1994). Handbook of Qualitative Research, Thousand Oaks: Sage.
  6. Dreyfuss C, Kitzis E, Rold C. (2009) “Alternative Delivery and Acquisition Models for IT Services: CIO Challenges With These New Bundles”, Gartner, 18 March 2009
  7. Ferguson D. F., Hadar E, (2010) “Constructing and evaluating supply-chain systems in cloud-connected enterprise”, 22-24 July, international conference on software and data technologies, ICSOFT 2010,Athens, Greece.
  8. Garbani J. P, Mendel T, (2010) “Market Update: IT Management Software In 2009”, Forrester, February 22, 2010
  9. Gillett F, Brown E. G, Lee C, (2008) “There Are Two Types Of Compute Clouds”, Forrester, November 21, 2008
  10. Gillett F. E. (2009), “Conventional Wisdom Is wrong About Cloud IaaS”, Forrester, May 29, 2009
  11. Grossman R. L, (2009), “The Case for Cloud Computing”, IT Professional 11(2): 23-27, 2009
  12. Hackathorn, R. D., Karimi, J. (1988) A Framework for Comparing Information Engineering Methods. MIS Quarterly vol. 12, issue 2, pp. 203-220.
  13. Hadar E., Gates C., (2009), “Cloud Computing WebServices Offering and IT Management Aspects”, Cloud Computing workshop, October 25, International Conference on Object Oriented Programming, Systems, Languages and Applications OOPSLA 2009, Orlando, Florida, US, 2009
  14. Heffner R, Rymer J.R., Czarnecki M, (200(), “Taking The Fog Out Of Cloud Computing: Platform-As-AService, Begin Building PaaS Into Your Application Platform Strategy”, Forrester, February 10, 2009
  15. Howard C, (2009), “Cloud Computing: An Executive Primer”, Burton Group April 20, 2009
  16. Levy, M., Hadar, I. and Aviv, I., (2009), “Enhancing Knowledge-Intensive Business Processes via Knowledge Management Audit”, Proceedings of the 15th Americas Conference on Information Systems (AmCIS), August 2009, San-Francisco, USA.
  17. Manes A.T., (2010), “Application Platform Strategies for the 2010's”, Burton Group , January 2010
  18. Orlikowski, W.J. (1993). “CASE tools as organizational change: Investigating incremental and radical changes in systems development”. MIS Quarterly 17(3), pp. 309-340.
  19. Perez-Soltero, A., Barcelo-Valenzuela, M., PalmaMendez, J. T. (2006), “Knowledge audit methodology with emphasis on core processes”. European and Mediterranean Conference on Information Systems, Spain.
  20. P.M.I. standard, (2004) A Guide to the Project Management Body of Knowledge: (Pmbok Guide). Project Management Institute, Third edition, ISBN10:
  21. Pring B, Brown R.H, Frank A, Hayward S, Leong L., (2009), “Forecast: Sizing the Cloud; Understanding the Opportunities in Cloud Services”, Gartner, 18 March 2009
  22. Reeves D., “Transforming IT”, Burton Group, April 20, 2009
  23. Sivan, Y. Y. (1999) A Modern Knowledge KM infrastructure: Properties and Capabilities. WebNet Journal, vol. 1, issue 3, pp. 18-21.
  24. Smith D.M., (2009), Cearley D.W., Plummer D.C., “Key Issues for Cloud Computing”, Gartner, 3 February 2009
  25. Strauss, A. and Corbin, J. Basics of Qualitative Research: Grounded Theory Procedures and Techniques. Sage, Newbury Park, 1990
  26. Strauss, A. & Corbin, J. (1994) “Grounded Theory Methodology: An Overview”, Chapter 1 in Denzin, N.K. and Lincoln, Y.S. (eds.), Handbook of qualitative research, Thousand Oaks: Sage, pp. 273-285.
  27. Worthington D. (2009) “Cloud providers answer the tough questions”, SDTimes web May 15, 2009
Download


Paper Citation


in Harvard Style

Hadar I., Hadar E. and Danielson D. (2011). SOCIO-ENGINEERING METHODOLOGY FOR CLOUD COMPUTING ANALYSIS . In Proceedings of the 1st International Conference on Cloud Computing and Services Science - Volume 1: CLOSER, ISBN 978-989-8425-52-2, pages 260-267. DOI: 10.5220/0003358202600267


in Bibtex Style

@conference{closer11,
author={Irit Hadar and Ethan Hadar and Debra J. Danielson},
title={SOCIO-ENGINEERING METHODOLOGY FOR CLOUD COMPUTING ANALYSIS},
booktitle={Proceedings of the 1st International Conference on Cloud Computing and Services Science - Volume 1: CLOSER,},
year={2011},
pages={260-267},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003358202600267},
isbn={978-989-8425-52-2},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 1st International Conference on Cloud Computing and Services Science - Volume 1: CLOSER,
TI - SOCIO-ENGINEERING METHODOLOGY FOR CLOUD COMPUTING ANALYSIS
SN - 978-989-8425-52-2
AU - Hadar I.
AU - Hadar E.
AU - Danielson D.
PY - 2011
SP - 260
EP - 267
DO - 10.5220/0003358202600267