A NEW METHOD FOR MONITORING INDUSTRIAL PRODUCT-SERVICE SYSTEMS BASED ON BSC AND AHP

Michael Abramovici, Feng Jin

Abstract

Driven by the increased competition pressure in the last few years, a number of manufactures are shifting their focus from products towards Industrial Product-Service Systems (IPS²). However, the shift to IPS² is also accompanied by risks. The monitoring of IPS² could support executives in identifying the IPS² risks in time and could serve as the basis for optimizing future IPS². In this paper a new method for the hierarchical monitoring of IPS² is developed based on Balanced Scorecard (BSC) and Analytic Hierarchical Process (AHP). The performances and the imbalance degrees of IPS² on different levels are calculated to show IPS² comprehensively. BSC is applied to define IPS²-specific perspectives and indicators. AHP is used to construct a hierarchical monitoring structure and to generate weights for different IPS²-specific perspectives and indicators. Finally a case study is introduced to validate this method.

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Paper Citation


in Harvard Style

Abramovici M. and Jin F. (2011). A NEW METHOD FOR MONITORING INDUSTRIAL PRODUCT-SERVICE SYSTEMS BASED ON BSC AND AHP . In Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-8425-53-9, pages 190-196. DOI: 10.5220/0003483001900196


in Bibtex Style

@conference{iceis11,
author={Michael Abramovici and Feng Jin},
title={A NEW METHOD FOR MONITORING INDUSTRIAL PRODUCT-SERVICE SYSTEMS BASED ON BSC AND AHP},
booktitle={Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2011},
pages={190-196},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003483001900196},
isbn={978-989-8425-53-9},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - A NEW METHOD FOR MONITORING INDUSTRIAL PRODUCT-SERVICE SYSTEMS BASED ON BSC AND AHP
SN - 978-989-8425-53-9
AU - Abramovici M.
AU - Jin F.
PY - 2011
SP - 190
EP - 196
DO - 10.5220/0003483001900196