Fahad Algarni, Y. Cheung, Vincent Cheng-Siong Lee


Many aspects of ICT such as use of smart cards, use of mobile phones and the internet have become integrated into business operations today, becoming indispensable aspects of organizations. Recent developments have seen the introduction of eMarketplaces which are virtual spaces where businesses and consumers can interact and exchange goods and services. Whilst utilisation of eMarketplaces in many regions of the world such as, North America, Europe and Asia are increasing, its adoption and utilization in Saudi Arabia has been very slow. The aim of this paper was to investigate the current lack of utilisation of eMarketplaces in Saudi Arabia. A comparison was made between utilisation of eMarketplaces in Saudi Arabia and other parts of the world. Statistical data collected shows that utilisation of eMarketplaces in Saudi Arabia is the lowest. Possible explanations were identified as weak ICT infrastructure in the country, weak technological culture, undeveloped complementary services and lack of investment by the government. Several strategies that can be used to address this problem are identified. An explanatory model of eMarketplaces utilization is proposed in this paper with suggestions for further work in this area.


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Paper Citation

in Harvard Style

Algarni F., Cheung Y. and Cheng-Siong Lee V. (2011). TOWARDS AN EXPLANATORY MODEL OF eMARKETPLACES UTILIZATION - A Case Study of Saudi Arabia . In Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 4: ICEIS, ISBN 978-989-8425-56-0, pages 63-75. DOI: 10.5220/0003495300630075

in Bibtex Style

author={Fahad Algarni and Y. Cheung and Vincent Cheng-Siong Lee},
booktitle={Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 4: ICEIS,},

in EndNote Style

JO - Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 4: ICEIS,
SN - 978-989-8425-56-0
AU - Algarni F.
AU - Cheung Y.
AU - Cheng-Siong Lee V.
PY - 2011
SP - 63
EP - 75
DO - 10.5220/0003495300630075