MODEL-BASED FAILURE ANALYSIS OF BUSINESS PROCESS

Xiaocheng Ge, Richard F. Paige, John A. McDermid

Abstract

The success of most organisations are based on how well the organisation can engineer and execute their business processes in order to better manage the extra value that these processes can provide. However, business processes may fail to deliver the functions which are designed. In order to help the understanding of how and why a business process may fail, we considered the techniques in system safety engineering and integrated them with existing techniques of business process modelling and analysis. We proposed a framework of business process failure analysis. The kernel of the framework is that we extended the workflow net of a business process by modelling failures as coloured tokens and so that the failure behaviours of the business process can be simulated. In addition, we developed a tool based on the codes of an open source project to support the analysis. The applications of proposed technique have demonstrated that it is a powerful and easy-to-use technique for the management of business processes in large complex enterprise systems.

References

  1. (OMG, 2008). Business process definition metamodel (BPDM), Process Definitions.
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Paper Citation


in Harvard Style

Ge X., F. Paige R. and A. McDermid J. (2011). MODEL-BASED FAILURE ANALYSIS OF BUSINESS PROCESS . In Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-8425-55-3, pages 388-391. DOI: 10.5220/0003496203880391


in Bibtex Style

@conference{iceis11,
author={Xiaocheng Ge and Richard F. Paige and John A. McDermid},
title={MODEL-BASED FAILURE ANALYSIS OF BUSINESS PROCESS},
booktitle={Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2011},
pages={388-391},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003496203880391},
isbn={978-989-8425-55-3},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - MODEL-BASED FAILURE ANALYSIS OF BUSINESS PROCESS
SN - 978-989-8425-55-3
AU - Ge X.
AU - F. Paige R.
AU - A. McDermid J.
PY - 2011
SP - 388
EP - 391
DO - 10.5220/0003496203880391