INCORPORATING COLLABORATION IN BUSINESS PROCESSESHow to Merge Business Processes and Collaboration Activities in an Efficient and Agile Way

Stoian Boev, Elina Surova, Kaloyan Nikolov, Viktor Zhivkov

Abstract

Nowadays, in order to remain competitive, organizations strive to be efficient and agile. They need well defined and optimized business processes, without sacrificing the agility of collaboration. This can be achieved by applying a new approach for combining and tuning these two into a single concept. To implement the new approach characteristics of business processes such as task, goal, participating roles, resources, etc. and the characteristics of collaboration like flexibility, informal communication, collaborative tools, shared knowledge, the two should be merged together in a mixture called “task context”. Intelligent collaboration business portal solutions that utilize the task context approach provide a unified environment where users can collaborate while following the end-to-end process. Such solutions provide agility while maintaining adequate levels of process control thus improving efficiency and effectiveness.

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Paper Citation


in Harvard Style

Boev S., Surova E., Nikolov K. and Zhivkov V. (2011). INCORPORATING COLLABORATION IN BUSINESS PROCESSESHow to Merge Business Processes and Collaboration Activities in an Efficient and Agile Way . In Proceedings of the First International Symposium on Business Modeling and Software Design - Volume 1: BMSD, ISBN 978-989-8425-68-3, pages 122-128. DOI: 10.5220/0004459301220128


in Bibtex Style

@conference{bmsd11,
author={Stoian Boev and Elina Surova and Kaloyan Nikolov and Viktor Zhivkov},
title={INCORPORATING COLLABORATION IN BUSINESS PROCESSESHow to Merge Business Processes and Collaboration Activities in an Efficient and Agile Way},
booktitle={Proceedings of the First International Symposium on Business Modeling and Software Design - Volume 1: BMSD,},
year={2011},
pages={122-128},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004459301220128},
isbn={978-989-8425-68-3},
}


in EndNote Style

TY - CONF
JO - Proceedings of the First International Symposium on Business Modeling and Software Design - Volume 1: BMSD,
TI - INCORPORATING COLLABORATION IN BUSINESS PROCESSESHow to Merge Business Processes and Collaboration Activities in an Efficient and Agile Way
SN - 978-989-8425-68-3
AU - Boev S.
AU - Surova E.
AU - Nikolov K.
AU - Zhivkov V.
PY - 2011
SP - 122
EP - 128
DO - 10.5220/0004459301220128