DEVELOPING A KNOWLEDGE PROCESS QUALITY MODEL EVALUATION SYSTEM USING COMMONKADS

Javier Andrade, Juan Ares, Rafael García, Santiago Rodríguez, Sonia Suárez

Abstract

Several knowledge management maturity models have been proposed in the last years. These models are used to evaluate the quality of knowledge management practices in the organizations. One of these models is the Knowledge Process Quality Model, which has five maturity levels. The acquisition of a high maturity level is usually expensive due to the evaluations and improvement processes that are often required for a positive final decision. With the aim of minimizing these costs, this paper proposes a Knowledge-Based System that tries to check if the company currently stands in compliance with a given KPQM maturity level. The actual evaluation process starts only if the system output is positive. This approach implies an important cost reduction by avoiding negative evaluations. The design of the system is based on the CommonKADS methodology, and its implementation was carried out with the Clips tool.

References

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Paper Citation


in Harvard Style

Andrade J., Ares J., García R., Rodríguez S. and Suárez S. (2012). DEVELOPING A KNOWLEDGE PROCESS QUALITY MODEL EVALUATION SYSTEM USING COMMONKADS . In Proceedings of the 4th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART, ISBN 978-989-8425-95-9, pages 459-464. DOI: 10.5220/0003697504590464


in Bibtex Style

@conference{icaart12,
author={Javier Andrade and Juan Ares and Rafael García and Santiago Rodríguez and Sonia Suárez},
title={DEVELOPING A KNOWLEDGE PROCESS QUALITY MODEL EVALUATION SYSTEM USING COMMONKADS},
booktitle={Proceedings of the 4th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART,},
year={2012},
pages={459-464},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003697504590464},
isbn={978-989-8425-95-9},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 4th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART,
TI - DEVELOPING A KNOWLEDGE PROCESS QUALITY MODEL EVALUATION SYSTEM USING COMMONKADS
SN - 978-989-8425-95-9
AU - Andrade J.
AU - Ares J.
AU - García R.
AU - Rodríguez S.
AU - Suárez S.
PY - 2012
SP - 459
EP - 464
DO - 10.5220/0003697504590464