THE DERIVATIVE MODEL APPROACH TO IMPROVING ICT USABILITY

Ritch Macefield

Abstract

This paper describes the novel “Derivative Model approach” to improving the usability of ICT systems, along with a formal usability study to prove the concept of this approach. This approach is grounded in, and makes contemporary, successful research carried out in the 1980s that applied thinking around conceptual and mental models to the field of Human Computer Interaction (HCI). The study found initial evidence that this approach might significantly improve usability in terms of task effectiveness but not in terms of task efficiency. The study also found evidence that the benefits of the approach might improve along with task complexity.

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Paper Citation


in Harvard Style

Macefield R. (2012). THE DERIVATIVE MODEL APPROACH TO IMPROVING ICT USABILITY . In Proceedings of the 4th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART, ISBN 978-989-8425-95-9, pages 190-199. DOI: 10.5220/0003840001900199


in Bibtex Style

@conference{icaart12,
author={Ritch Macefield},
title={THE DERIVATIVE MODEL APPROACH TO IMPROVING ICT USABILITY},
booktitle={Proceedings of the 4th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART,},
year={2012},
pages={190-199},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003840001900199},
isbn={978-989-8425-95-9},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 4th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART,
TI - THE DERIVATIVE MODEL APPROACH TO IMPROVING ICT USABILITY
SN - 978-989-8425-95-9
AU - Macefield R.
PY - 2012
SP - 190
EP - 199
DO - 10.5220/0003840001900199