HEALTHCARE BUSINESS PROCESSES RISKS IDENTIFICATION AND MANAGEMENT - Approach for Medication Administration Processes Re-engineering

Leandro Paulo Bogoni, Ganna Frankova, Cristina Matteotti, Fabio Casati, Duncan Dubugras Ruiz, Giampaolo Armellin

Abstract

Medication administration in healthcare institutions is one of the critical processes that need to be carefully considered from the risk management point of view. Medical administration errors are costly from several perspectives as they lead to injuries, illness or even death and finally, significantly increase hospital expense. In this article, we argue that efficient risk management approaches for medication administration business processes are needed. Risks should be identified and mitigated well before critical error occurs. The presented work describes issues of healthcare business process risk individuation and propose a methodology for business process re-engineering to mitigate the identified risks. To show the potential impact of the approach, we illustrate the functioning of the methodology on the scenario derived from the application domain of the Nursy RollyTM industrial R&D project.

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Paper Citation


in Harvard Style

Paulo Bogoni L., Frankova G., Matteotti C., Casati F., Dubugras Ruiz D. and Armellin G. (2012). HEALTHCARE BUSINESS PROCESSES RISKS IDENTIFICATION AND MANAGEMENT - Approach for Medication Administration Processes Re-engineering . In Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2012) ISBN 978-989-8425-88-1, pages 292-298. DOI: 10.5220/0003874602920298


in Bibtex Style

@conference{healthinf12,
author={Leandro Paulo Bogoni and Ganna Frankova and Cristina Matteotti and Fabio Casati and Duncan Dubugras Ruiz and Giampaolo Armellin},
title={HEALTHCARE BUSINESS PROCESSES RISKS IDENTIFICATION AND MANAGEMENT - Approach for Medication Administration Processes Re-engineering},
booktitle={Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2012)},
year={2012},
pages={292-298},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003874602920298},
isbn={978-989-8425-88-1},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2012)
TI - HEALTHCARE BUSINESS PROCESSES RISKS IDENTIFICATION AND MANAGEMENT - Approach for Medication Administration Processes Re-engineering
SN - 978-989-8425-88-1
AU - Paulo Bogoni L.
AU - Frankova G.
AU - Matteotti C.
AU - Casati F.
AU - Dubugras Ruiz D.
AU - Armellin G.
PY - 2012
SP - 292
EP - 298
DO - 10.5220/0003874602920298