DESIGN OF A PROTOTYPE FOR PERFORMING HOSPITAL BENCHMARKING - Production and Management of Hospital Quality Indicators

Juliano Gaspar, Nuno Rocha, Alberto Freitas

Abstract

Introduction: Hospitals are complex organizations and the quality and efficiency of care and the hospital assessment performance are complex features to measure and estimate. Aim: To extract an useful knowledge from hospital databases to develop a hospital dashboard for quality and management indicators and to generate sufficient information, relevant and timely, to assist in decision-making processes. Methods: This study was structured with four distinct phases: preliminary study, literature review, definition and development, and evaluation results. Results: The preliminary studies were grouped in production and quality hospital indicators. In 2010 there was a reduction (3.5%) in the total number of episodes, a reduction (30%) on exceptional short LOS episodes, a significant reduction of obstetric complications, and an increase the problems related to clinical coding. Discussion: In a preliminary way, it can be observed the importance in a hospital management of such results synthesized and summarized in groups of production and quality hospital indicators. Conclusion: This work comprises the study of solutions can contribute to the improvement of healthcare delivery, aiming towards management support and the desired hospital operating costs reduction.

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Paper Citation


in Harvard Style

Gaspar J., Rocha N. and Freitas A. (2012). DESIGN OF A PROTOTYPE FOR PERFORMING HOSPITAL BENCHMARKING - Production and Management of Hospital Quality Indicators . In Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2012) ISBN 978-989-8425-88-1, pages 312-317. DOI: 10.5220/0003875603120317


in Bibtex Style

@conference{healthinf12,
author={Juliano Gaspar and Nuno Rocha and Alberto Freitas},
title={DESIGN OF A PROTOTYPE FOR PERFORMING HOSPITAL BENCHMARKING - Production and Management of Hospital Quality Indicators},
booktitle={Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2012)},
year={2012},
pages={312-317},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003875603120317},
isbn={978-989-8425-88-1},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2012)
TI - DESIGN OF A PROTOTYPE FOR PERFORMING HOSPITAL BENCHMARKING - Production and Management of Hospital Quality Indicators
SN - 978-989-8425-88-1
AU - Gaspar J.
AU - Rocha N.
AU - Freitas A.
PY - 2012
SP - 312
EP - 317
DO - 10.5220/0003875603120317