Stakeholders Analysis for Utility Relocation in Construction Project

Ying-Mei Cheng, Chi-Hsien Hou

Abstract

Communication is a complicated task while executing utility relocation projects in developed city. The main reason behind this is the number of stakeholders involved. This research tries to identify and classify the stakeholders during the utility relocation projects through interviews with the experts, questionnaire and clustering approach. First, 25 stakeholders and the 6 attributes, Power, Profit, Influence, Impact, Legitimacy, and Urgency are identified from interviews with the experienced engineers. The questionnaire is then developed based on the 6 attributes. The k-prototypes approach is adopted to analyze the results of the questionnaires and classify these stakeholders. The project managers can customize their communication techniques or choose suitable timing to involve the stakeholders with similar characteristics for each group in order to promote communication efficiency, and reach the anticipated objective.

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Paper Citation


in Harvard Style

Cheng Y. and Hou C. (2012). Stakeholders Analysis for Utility Relocation in Construction Project . In Proceedings of the 14th International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-8565-10-5, pages 322-325. DOI: 10.5220/0003989403220325


in Bibtex Style

@conference{iceis12,
author={Ying-Mei Cheng and Chi-Hsien Hou},
title={Stakeholders Analysis for Utility Relocation in Construction Project},
booktitle={Proceedings of the 14th International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2012},
pages={322-325},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003989403220325},
isbn={978-989-8565-10-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 14th International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - Stakeholders Analysis for Utility Relocation in Construction Project
SN - 978-989-8565-10-5
AU - Cheng Y.
AU - Hou C.
PY - 2012
SP - 322
EP - 325
DO - 10.5220/0003989403220325